Senior Engineer, Technical Support

at  Pegasystems

Arizona, Arizona, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jun, 2024Not Specified19 Mar, 2024N/AGood communication skillsNoNo
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Description:

MEET OUR TEAM:

We are the face of Pega. We provide world-class engineering support and advice on the use of Pegasystems’ Products and Applications. You will collaborate with an exceptional team of Engineers and customers from across the globe, while engaging in a variety of unique software solutions.

Responsibilities:

  • Support Pega customers and Pega partners and deliver technical solutions
  • Learn, Learn, Learn
  • Work with Engineering and Application teams to research responses to well qualified challenges
  • Provide exceptional customer relationship management.
  • Work with field engineers to assist on-site teams in resolving complex issues
  • Become a subject matter expert in product functionality and use to drive customer-based Solutions
  • Work PST Hours


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT Software - Other

Help Desk

Graduate

Proficient

1

Arizona, USA