Senior Engineering Manager

at  Burberry

PREFERRED EXPERIENCE

• Microservices Architecture: Experience in building or managing teams working with microservices (100+ microservices architecture).
• Customer-Focused Solutions: Background in developing customer data platforms, payment systems, or clientelling tools.
• iOS Development Experience: Understanding of iOS app development processes for internal and external applications.
  Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.
  Job Segment: Engineering Manager, QA, Quality Assurance, Testing, CRM, Engineering, Quality, Technolog

JOB PURPOSE

As a Senior Engineering Manager, you will take full ownership of the engineering roadmap and excellence for both the Customer Commerce and Customer Management streams, leading multiple engineering teams in building and scaling innovative solutions. You’ll be responsible for driving technical excellence, fostering team growth, and working cross-functionally with key stakeholders in Product, Platform, and Delivery to deliver on business objectives.

RESPONSIBILITIES

• Lead and Manage Engineering Teams: Oversee multiple engineering teams working across the Customer Commerce and Customer Management pillars, ensuring alignment with strategic goals and technical excellence.
• Develop & Scale Technical Solutions: Drive the development of systems in Customer Commerce (including Checkout, Add to Bag, Payment Systems, GraphQL, and microservices) and Customer Management (including CRM, Clientelling solutions, iOS apps, CIAM, and IMA).
• Collaborate Cross-Functionally: Partner closely with Product Managers, Delivery Managers, Platform Engineers, Solution Architects and BAs to deliver high-quality solutions and drive innovation across the business.
• Ensure Technical Excellence: Champion engineering best practices, including CI/CD, automated testing, and code quality, ensuring that teams follow robust QA processes.
• Mentor & Grow Teams: Cultivate a high-performance engineering culture by mentoring and supporting the growth of engineers, fostering an environment that encourages collaboration, creativity, and continuous improvement.
• Strategic Leadership: Set technical and operational strategies that align with business priorities, ensuring that projects are delivered on time, within scope, and with high-quality standards.
• Stakeholder Management: Navigate a matrixed organisation and manage multiple stakeholders, ensuring clear communication and alignment between business and engineering teams.