SENIOR ENTERPRISE SOLUTIONS TECHNICAL LEAD (SAP Senior Solution Architect)

at  City of Toronto

Job ID: 51003
Job Category: Information & Technology
Division & Section: Technology Services Division, Enterprise Solutions Services
Work Location: Union Station East Wing 4th Floor, Toronto (HYBRID)
Job Type & Duration: Full-time, Temporary Vacancy (12 months)
Salary: $122,305.00 - $163,639.00, TM2413 and wage grade 8
Shift Information: Monday to Friday, 35 hours per week
Affiliation: Non-Union
Qualified List will be established to fill temporary positions.
Number of Positions Open: 1
Posting Period: 13-NOV-2024 to 27-NOV-2024
The City of Toronto is the fourth largest city in North America and the fourth largest government in Canada wits population is highly diverse and multicultural. The City also has several agencies and corporations, including the Toronto Police Service, Toronto Public Library, and the Toronto Transit Commission, which make up the broader municipal organization.
Consistently ranked one of the world’s most livable cities, Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada’s leading economic engine and one of the world’s most diverse and livable cities.
Toronto is a global leader in technology, finance, film, music, culture, and innovation. It consistently places at the top of international rankings due to investments its government, residents, and businesses championed.
In its pursuit of modernizing City services through strategic investment, digital transformation, and a culture of innovation, the Technology Services Division collaborates with all City Divisions, agencies, boards, and corporations to deliver client-centric business solutions and secure, reliable IT infrastructure.

Embarking on a transformative journey, the Technology Services Division is reshaping its culture and service delivery approach, focusing on four key priorities:

• Build Resilient Foundations: Establish a robust, reliable, secure technology infrastructure.
• Deliver User-Centric Solutions: Provide enterprise-grade modern solutions focusing on user experience.
• Harness Data Power: Utilize data to drive operational processes and informed decision-making Citywide.
• Empower Stakeholders: Engage and empower stakeholders to foster a culture of agility and innovation.

As the Senior Enterprise Solutions Technical Lead, you will be reporting to the SAP Portfolio Manager, The Senior Enterprise Services Technical Lead (SAP Senior Solution Architect) will provide technical leadership to the City’s SAP Portfolio Enterprise Delivery team in the Solution Architecture. This role is critical to driving technical, strategic direction for the SAP Suite Products implementation and provides leadership to the technical team that will support the projects in the Roadmap. The Senior Enterprise Technical lead (SAP Senior Solution Architect) is also responsible for planning and coordinating the sustainment change impacts and specialized work packages for the projects, working closely with the Program Director, Project Managers and other Stakeholders. This SAP leadership position is required to provide next-generation SAP technologies necessary for delivering projects, working closely with business clients and stakeholders. This individual will focus on strong partnerships and apply proven communication and problem-solving skills to guide and assist the project on work packages related to development, integration, and quality assurance.
This is an exciting opportunity for a hands-on leader who thrives in a dynamic environment , is passionate about the User Experience, and drives operational excellence and innovation.

Your application for the role of Senior Enterprise Services Technical Lead (SAP Senior Solution Architect) should describe your qualifications as they relate to:

• Deep SAP Ecosystem Expertise: You have proven experience designing and architecting solutions within the SAP ecosystem, not just limited to individual modules but across integrated environments, including S/4HANA, Ariba, SuccessFactors, and SAP Fiori, among others. Your ability to understand the broader SAP landscape ensures you design solutions that maximize the value of SAP investments while aligning with the organization’s strategic goals.
• Architectural Leadership in SAP Modernization: You’ve led multiple SAP modernization projects, where you’ve architected solutions that balance legacy system integration with cutting-edge cloud-native SAP technologies. Your experience includes driving greenfield implementations, brownfield transformations, and guiding organizations through technical and functional upgrades in SAP S/4HANA environments.
• Holistic SAP Solution Design: You have a comprehensive ability to design end-to-end SAP solutions, ensuring optimal integration between modules like SAP S/4HANA, SAP Ariba, and SuccessFactors, aligning them with complex business processes. Your work ensures the architecture is future-proofed and flexible enough to adapt to evolving business needs and technological advancements.
• Specialized in SAP Integration: You are adept at leading SAP integration strategies, particularly for connecting SAP systems with non-SAP environments using tools such as SAP Cloud Platform Integration (CPI), APIs, and middleware solutions. You ensure data flows seamlessly between systems, and your solutions support cross-functional business processes effectively.
• SAP Technical and Functional Synergy: You offer an uncommon mix of technical depth and functional insight in SAP. From SAP S/4HANA Finance and Logistics to Ariba Procurement and SuccessFactors for HR, you understand the nuances of each module. You collaborate with functional teams to ensure solutions meet real-world business requirements, particularly around custom configurations and process automation.
• Strategic Influence and Communication in SAP Projects: Your ability to communicate with the Senior Management Team, business leaders, and technical teams means you bridge the gap between business strategy and technology execution. You effectively articulate the business value of SAP solutions and their alignment with key business initiatives, such as digital transformation, operational efficiency, and process optimization.
• SAP Change Management Expertise: In large SAP implementations, managing change is as critical as managing technology. You excel in crafting change management frameworks that account for organizational readiness, provide adequate training and support, and ensure smooth transitions to new SAP systems while minimizing disruptions.
• Quality Assurance and Best Practices Champion: You enforce SAP best practices and governance models in every phase of your projects. From blueprinting and design to deployment and testing, you ensure that solutions are built to the highest standards, with continuous performance evaluation to optimize speed, reliability, and compliance with regulatory standards.
• Future-Focused on SAP Technologies: Your experience includes evaluating and incorporating emerging SAP technologies such as SAP AI, RISE with SAP, S/4HANA Cloud, and Business Technology Platform (BTP) to drive innovation. You ensure that the organization’s SAP roadmap is forward-looking, embracing AI, machine learning, and process automation to meet future business demands.
• Post-secondary degree/diploma in computer science or related disciplines, paired with considerable experience working on software development projects.
• Highly developed leadership, interpersonal, conflict resolution, negotiation, facilitation, and problem-solving skills, with the ability to work collaboratively in a multidisciplinary team environment and independently as required.
• Strong customer service orientation and a demonstrated ability to establish and maintain effective stakeholder relationships and manage client deliverables and expectations.
• Strong written and oral communication skills, including presenting and composing written documents to senior IT and business stakeholders.
• Knowledge and experience in industry best practice application and system architecture patterns and frameworks, such as micro-service based application architecture, open API etc. is an asset
• Experience in architectural design and implementation in large and complex enterprise environments is an asset.
• Extensive software product and project management experience in SAP S4/Hana implementations and upgrades, with a preference for SAP S4/Hana RISE implementation experience is an asset.
• SAP Certified Technology Professionals and Associates certification is preferred.