SENIOR ERLR MANAGER

at  Johnson Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.
Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.
When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.
The ERLR Lead has overall responsibility to lead delivery of ERLR services within a Cluster/Business, being responsible for the effective management of ER matters (grievances, discipline) measured by resolution of service requests within defined time periods, levels of accuracy and quality standards and customer satisfaction level. Will also provide overall Labor Relations leadership and support throughout the collective bargaining process and will be responsible for anu stakeholder management and communications that might be needed in the ER/LR space. Is responsible for leading a team that provided services in a timely manner, treats the workforce respectfully and maintains high levels of confidentiality, trust and integrity.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s Degree in any specialization (Law, HR, OD, Org, Psych, Employment and Labor Law or related discipline is preferred);
• 8+ years HR experience with a concentration in Employee Relations, Labor Relations, and HR Generalist experience researching, investigating and addressing employee misconduct and below job performance standards; providing guidance to management;
• Healthcare or related industry experience preferred;
• Leading cross functional/multicultural teams in a matrix environment is preferred.
• This position may require up to 10% of travel. Proficiency in English (oral and written) is required. Proficiency in Spanish or Portuguese is preferred.
• Knowledge of Employment and Labor Relations practice (Union negotiations, Investigations, Discipline actions, etc.);
• HR domain experience as an HR Generalist / HR Business Partner;
• Experience in diagnosing, isolating and resolving complex issues and recommending and implementing strategies to resolve problems;
• Experience managing, planning and implementing projects and strategic initiatives; Detail-oriented
• Strong management skills; operates as a leader with understanding and appreciation for regional differences;
• Relationship management, coaching and collaboration skills;
• Analytical and strategic thinker; business acumen
• Influence, negotiation and consultative skills and strong interpersonal, consultative and facilitation skills;
• Strong presentation skills, can speak across various forums and communicate to broad, diverse audience;
• People management experience.

Please refer the Job description for details