Senior Events Manager - Sheraton Grand London Park Lane

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24186767
Job CategorySales & Marketing
LocationSheraton Grand London Park Lane, Piccadilly, London, London, United Kingdom, W1J 7BX
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Manages the Events Sales Team daily, ensuring a seamless process from initial enquiry, booking conversion, through to turnover to Operations, and back to sales.
Ensures the implementation and adherence to sales and event brand standards for enquiry handling, event planning, pre & post-event.
Develops and trains events team to deliver exceptional telephone sales experience throughout the booking experience.
Coordinates with all relevant hotel departments, and customer to ensure consistent, high level service throughout the Event.
Responsible for team conversion to achieve hotel group and catering budget and crossover goal. Leads execution of activities to support the event management and group strategies.
Responsible for financial reporting, including analysis and forecast activity.
Ensures team recognize the opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.
Responsible for monitoring the optimization of the hotels meeting room inventory and collaborates on group room inventory with revenue and sales.
Ensures excellent show round process in collaboration with Hotel Sales team.
Owner of data integrity and IT processes relevant to the role.

USING KNOWLEDGE OF MARKET TRENDS AND TARGET CUSTOMER INFORMATION TO MAXIMIZE REVENUE

• Identifies new business to achieve personal and location revenue goals.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Assists in closing the best opportunities for the location based on market conditions and location needs.
• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

Please refer the Job description for details