Senior Field Service Representative

at  Boeing

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

POSITION OVERVIEW:

Argon ST, Inc., a wholly-owned subsidiary of The Boeing Company is seeking a Lead Field Service Representative to join our Argon Field Support and Training Team in Camp Humphreys, South Korea Our team focuses on providing support for company products on the US Army customer’s Airborne platforms.

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

• Must be proficient in reading schematics, drawings and use SIGINT support and test equipment.
• Proficiency in use and trouble-shooting of radio frequency (RF) distribution systems, amplifiers, and digitizers.
• Proficiency in LINUX, RHEL 8.x command line interface to include networking configuration and troubleshooting.
• Experience in trouble-shooting of ethernet and RS-232 connectivity issues.
• Experience in radio communications monitoring.

TYPICAL EDUCATION & EXPERIENCE:

Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 10 or more years’ related work experience or an equivalent combination of education and experience (e.g. Master+8 years’ related work experience, 14 years’ related work experience, etc.).

• Resolves maintenance and operational issues.
• Monitors product performance and makes recommendations for resolution of potential issues.
• Analyzes technical data and evaluates maintenance procedures.
• Develops and conducts ad hoc training components.
• Support maintenance personnel with troubleshooting of autonomous aircraft systems and
• Must be able to read schematics and drawings and operate test equipment to include signal generators, spectrum analyzers, oscilloscopes, network analyzers and multimeters.
• Provide field service representation and technical support to the customer and initiate corrective
• Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field.
• Understand customer expectations and assist the customer in interpreting and using support data and documents.
• Work unsupervised for extended periods of time in a wide variety of environments
• Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services.
  This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Camp Humphreys, South Korea