Senior Finance Assistant

at  Manchester Metropolitan University

KEY REQUIREMENTS:

• Have experience of working within a customer service role dealing with customer enquiries
• Have experience of working in a busy financial environment processing large transaction volumes
• Be good at problem solving, thorough and precise with your approach to work
• Be proactive with the ability to prioritise and manage workload
• Be skilled in the use of Microsoft Office 365 (Excel, Outlook, Word) and SAP or similar finance systems
  This is a great opportunity to join a friendly team, focused on delivering an improved service to all our customers and under-pinned by a Customer Service Excellence Accreditation award. We also provide development and upskilling opportunities within the team.

SENIOR FINANCE ASSISTANT - PERMANENT ROLE (FULL-TIME) AND FIXED-TERM CONTRACT (PART TIME FOR 21 HOURS) FOR 12 MONTHS

We are looking for two enthusiastic and proactive Senior Finance Assistants to join the Finance Service and Support Team on a permanent (full time) and fixed term (part time for 21 hpw for 12 months) basis. The team is a busy multi-service team, providing customer facing support, advice services and cashiering transactional activities. The team handles a high volume of enquires from our students and staff and we are looking for professionals with the customer service skills and financial knowledge to support these enquiries.

KEY RESPONSIBILITIES:

• Reconcile University income and expenditure, including accurate posting of all income
• Ensure security and control of all cashiering functions, investigating errors, reporting and resolution of discrepancies
• Provide advice, guidance and support to staff and students
• Provide a high level of customer service when dealing with staff and students
• Reconcile a range of financial data from multiple systems
• Provide ongoing training, guidance and support to colleagues across the University in relation to a wide range of financial matters