Senior Food & Beverage Server

at  La Mon Hotel and Country Club

La Mon Hotel & Country Club is an independent Hotel, in Northern Ireland. Our company standards reflect our ethos to continually fulfil our service promise.
There has rarely been a better time for new recruits to enter the hospitality industry. For experienced staff, it presents an opportunity to advance their careers or improve their conditions.
Working in hospitality is vibrant, flexible, and no two days are ever the same!
We have an exciting new role to join our growing team.
We are looking for a Experienced Food and Beverage Server’s to serve customers in a friendly and efficient manor. To ensure the expected high standards of customer service, health & safety, cleanliness and hygiene is maintained in the bar areas as a whole.

SKILLS NEEDED

Establishing Rapport With Clients, Ability to Identify and Anticipate needs, Food Service Skills, Exceptional Customer Service Skills

DUTIES & RESPONSIBILITY:

• Working as part of our team, in a busy fast paced environment.
• Responsibility for the quality and consistency of customer service and food standards.
• Customer and staff welfare.
  Greet and welcome guests in a friendly and professional manner

The service team would be required to complete the following tasks: -

• Serving food, desserts and drink to customers
• Clearing tables
• Ensuring eating areas are clean, sanitised and tidy for our customers
• Directing complaints to manager
• Assisting with opening and closing duties

MAIN TASKS AND DUTIES

• To adhere to company’s health and safety policies;
• To maintain and operate the bar area in an efficient manner;
• To serve and deliver drinks to customers;
• Excellent customer service
• To serve food in an efficient manner to the customer;
• To operate a cash float according to procedures;
• To replenish stock as when required to do so;
• To ensure facilities hygiene standards are maintained;
• To promote and sell the hotel and its products with a friendly and helpful manner;
• To maintain a high standard of personal hygiene and appearance;
• To attend training courses as and when necessary;
• To ensure effective communication to management and peers;
• To ensure that due care is taken for the health and safety of yourself, other employees, residents, customers and any other persons on the premises;
• Report and where appropriate take action on any incident, fire, loss or damage;
• To report all maintenance issues and take appropriate action;
• Setting up & closing rooms for weddings/functions and general hotel use;
  Any other duties and responsibilities as requested by the management