Senior Full-Stack Software Engineer

at  Manulife

JOB REQUIREMENTS (KNOWLEDGE/SKILLS/COMPETENCIES):

• 5+ years of progressive work experience in IT.
• Strong analytical and problem-solving skills, willingness to learn new technologies.
• Good verbal and written communication skills; ability to effectively articulate technical vision, possibilities, and outcomes to non-technical clients.
• BS or MS in Computer Science preferred or equivalent professional experience.
• Experience in coaching and guiding other team members.
• Deep understanding of Incident, Change and Problem Management processes.
• Understanding of server administration, information protection and access management principles
• Understanding of risk analysis and mitigation processes
• Experience in operational support of web applications, web services; knowledge of internet hosting services (IIS).
• Experience with MS SQL Server, ability to analyze and modify SQL queries and joins.
• Experience with API integration with third party systems.
• Familiarity with scripting languages: PowerShell scripts, JavaScript, Batch scripts.
• Experience with Scheduling Automation tool.
• Ability to read and understand code written in C#, previous development experience is a plus.
• Experience with code versioning tools (GitHub).
• Deep understanding of Software Development Process (SDLC) including Agile and waterfall methodologies
• Ability to translate business requirements into technical design documentation.
• Experience with workflow management tools (ServiceNow, JIRA).
• Ability to work well independently or as a part of a team as situation dictates.
• Familiarity with Microsoft technologies such as Azure, SharePoint, Active Directory

• Provide mentorship and guidance to a third-party team for application support activities, coordinate issue resolution and enhancement requests.
• Act as a domain expert on assigned applications, participate in project activities and provide consultation to project teams.
• Provide guidance to system- or business-initiated inquiries.
• Facilitate enhancements prioritization sessions with the business.
• Analyze and address vulnerability issues on regular basis for the applications on support.
• Coordinate activities between different teams.
• Provide support and coordination of application and infrastructure changes.
• Research and analyze improvement opportunities, conduct analysis, recommend, and facilitate efficiency enhancements.
• Collaborate with the Information Risk Management team to ensure that security and reliability of all systems maintained.
• Assess testing scope and activities, guide QA and Business Users through different testing stages.