Senior Functional Analyst

at  Keyano College

The Opportunity
The Academic & Student Experience department at Keyano College is currently seeking a full time Senior Functional Analyst. the areas of project management, resource planning, user support, business process review and development, system functionality, system integration in collaboration with the IT department, and process to support and improve data integrity.
Note: this is not a remote or hybrid work opportunity, you will be required to work on campus and relocate to Fort McMurray, AB.
About Us
Keyano College is a comprehensive post-secondary educational institution in Fort McMurray, nested in the Regional Municipality of Wood Buffalo on traditional Treaty 8 territory. We are a strategic community partner that meets both the training and talent upgrading needs of industry and the Wood Buffalo community’s personal enrichment and cultural needs. We take pride in offering a safe work and study environment that embraces Equity, Diversity, Inclusion and Belonging. Our students and customers come from all walks of life, and so do we. That is why we are committed to hiring great people from various backgrounds because it strengthens our employee community.

Duties & Responsibilities

• Gather user requirements from stakeholders to implement technology solutions supporting business processes and the student experience.
• Apply communication, analytical, and problem-solving skills for technology decisions and recommendations on existing and new systems.
• Lead system updates and upgrades in collaboration with IT.
• Ensure data integrity and integration across various systems to prevent negative impacts on the institution.
• Provide support for technical issues within the Office of the Registrar and Institutional Research systems.
• Review and document current system and business processes, establish business requirements, and identify new processes aligned with functional area goals.
• Coordinate end-user training, documentation, and involve stakeholders across departments as needed.
• Plan, schedule, and track project timelines, milestones, and deliverables, ensuring effective communication with team members and stakeholders.
• Develop best practices and tools for project execution, conduct project post-mortems, and create recommendation reports for continuous improvement.
• Forecast resource needs for proposed projects and assess the need for additional staff or consultants.
• Ensure all processes are designed from a student experience perspective.
• Participate with college leadership in articulating new project ideas.
• Provide reporting on project progress, health, risks, and ongoing challenges.
• Attend steering committee meetings as necessary.
• Design processes, queries, and reports to maintain data integrity.

Qualifications

• University degree or College Diploma in the field of computer science, Information Technology, and/or project management, with minimum 5 years’ equivalent work experience.
• Project Management Professional (PMP) certification.
• Experience with programming languages and principles.
• Specific knowledge of MS Office.
• Strong understanding of project, portfolio, OCM, and Agile techniques.
• Knowledge of PowerCampus, Self-Service, Infosilem, and data warehouse and CRM products considered an asset.

Please note that if your education was received internationally, upon hire we will require you to provide an international education assessment completed through WES, IQAS or one of the other IRCC approved designated organization.

Compensation and Benefits

• We offer an attractive competitive compensation package.
• Employer paid comprehensive health and dental benefits, including a health spending account.
• Defined Benefit pension plan (LAPP) - one of the best in Canada
• This position qualifies for additional payment of the Northern Living Allowance of $1,040.00 per month (This allowance is reviewed annually and is subject to budget approval).
• Professional training and development funding is provided annually.
• Generous vacation entitlement and the bonus of paid holidays between Christmas and New Years
• Paid sick days

We offer various perks and discounts to our employees:

• Employee Service and Academic Achievement recognition awards annually
• Greatly discounted employee membership to the Syncrude Sports and Wellness Centre (our gym and recreational facility).
• Tuition waiver for all employees and dependents to take courses at Keyano College to support your thirst for learning.
• Employee Discounts for the Keyano Theatre and the Keynotes Bookstore.
• Various other perks and discounts for cell phone plans, insurance, hotels, car rentals, stores etc.

• Gather user requirements from stakeholders to implement technology solutions supporting business processes and the student experience.
• Apply communication, analytical, and problem-solving skills for technology decisions and recommendations on existing and new systems.
• Lead system updates and upgrades in collaboration with IT.
• Ensure data integrity and integration across various systems to prevent negative impacts on the institution.
• Provide support for technical issues within the Office of the Registrar and Institutional Research systems.
• Review and document current system and business processes, establish business requirements, and identify new processes aligned with functional area goals.
• Coordinate end-user training, documentation, and involve stakeholders across departments as needed.
• Plan, schedule, and track project timelines, milestones, and deliverables, ensuring effective communication with team members and stakeholders.
• Develop best practices and tools for project execution, conduct project post-mortems, and create recommendation reports for continuous improvement.
• Forecast resource needs for proposed projects and assess the need for additional staff or consultants.
• Ensure all processes are designed from a student experience perspective.
• Participate with college leadership in articulating new project ideas.
• Provide reporting on project progress, health, risks, and ongoing challenges.
• Attend steering committee meetings as necessary.
• Design processes, queries, and reports to maintain data integrity