Senior Global Account Manager

at  TrustYou

TrustYou is on a mission to help make guests happy! Listening to client feedback is a key driver for making customers happy while refining products and services.
The heart of TrustYou consists of: Customer Experience Platform (CXP), Customer Data Platform (CDP), and chatAI. The robust solution facilitates seamless customer interaction and provides data-driven insights.
TrustYou’s Customer Experience Platform (CXP) is an innovative solution that collects actionable insights and helps to make brilliant business decisions. Customer Data Platform (CDP) focuses on data-driven insights to understand your customers and market to them most effectively. chatAI is an intelligent tool that allows you to be where your customers are and respond to inquiries faster than humanly possible.
TrustYou is committed to enabling companies to build trust, make informed decisions, and emerge victorious in their industries. Learn more about TrustYou atwww.trustyou.com

LOCATION OF THE ROLE: GERMANY (REMOTE)

As a Senior Global Account Manager you will be responsible for building and maintaining relationships with our global accounts on a global scale, and discussing TrustYou’s products in relation to the needs of the client’s organization.
Our ideal candidate is a smart and innovative person who will have a proven track record of building successful client relationships, excellent communication skills, strategic thinking, problem solving skills and excellent negotiation skills. You bring a desire to be part of a fast-paced, highly collaborative team, and an ability to bring forth and execute creative and innovative ideas.

IN YOUR ROLE, YOU WILL MAKE AN IMPACT BY…..

• Using your expert knowledge, you will strategically develop our global accounts , increasing the total revenue of the account and strategically identify new revenue streams
• Working closely with the commercial and technical project team members, business developers & account managers to derive global account strategies and sell our entire portfolio of products across our global accounts
• Identifying business value, map it closely to customers goals and influence its delivery in any form (project, sale, pilot, POC etc) internally and externally
• Driving and executing delivery for RFI and RFP until decision while making sure all deliverables arrive in good order, on time, and fulfill customers’ requirements.