Senior Group, Conference and Events Sales Executive

at  Hilton

Senior Group, Conference and Events Sales Executive
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD’S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - The Hilton London Metropole Hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.
Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

As Senior Group, Conference and Events Sales Executive, you will assist the Conference and Events Sales Manager to lead a Sales Team that maximises revenue opportunities through proactive selling and commercial management sales techniques. The Senior Group, Conference and Events Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a Senior Conference and Events Sales Executive will perform the following tasks to the highest standards:

• Work with the Conference and Events Sales Team to drive sales activities and develop future and repeat business through proactive selling and commercial management sales techniques
• Assist the Conference and Events Sales Manager in managing the Team to achieve business objectives
• Receive and convert incoming enquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximise yield
• Focus on a consistently executed up-selling approach
• Build strong relationships with customers to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events
• Participate in hotel promotional activitie

A Senior Group, Conference and Events Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Confident telephone manner
• High level of IT skills
• Excellent grooming standard