Senior Growth Designer

at  Productboard

At Productboard, we fundamentally believe that the world’s best products are created by product makers who possess an exceptionally deep understanding of their customers’ needs. Whether they are Product Managers, Designers, or Engineers, the brightest minds behind the most successful and beloved products are those who truly embody their customers.
That is why we have centered the functionality of our Product Management Platform around understanding customers, competitors, feedback, and user research. We’ve built a unique set of capabilities designed to distill critical customer insights to inform key product decisions.

ABOUT THE ROLE

As a Senior Growth Product Designer, you will design data-driven solutions that enhance user experience and drive product adoption. Working closely with growth, marketing, and product teams, you will focus on optimizing our key user journeys, improving onboarding experiences, and running experiments that help our users continue to unlock value. This is a unique opportunity to have a huge impact on the future of a fast-scaling SaaS product.
This is a hybrid role that will begin remotely in London. As we transition to a new work model, the position will shift to a hybrid schedule, with 2-3 days per week on-site. You will also collaborate with several other globally located product teams and have the opportunity to travel to Prague and other European destinations.

WHAT YOU’LL DO:

• Product-Led Growth: Design engaging and intuitive user experiences that directly support growth metrics such as activation, conversion, and retention.
• End-to-end design: Own the design process from concept through execution, including user flows, wireframes, high-fidelity mockups, and prototypes.
• Collaborate on cross-functional projects: Work closely with various product, marketing, and engineering teams to align design solutions with growth goals and ensure seamless user experiences.
• Conduct testing and user research: Design and execute experiments to test hypotheses and optimize features like onboarding flows, in-product messaging, and growth loops.
• Analyze and iterate: Use qualitative and quantitative data to continuously improve designs and iterate on features to maximize user engagement and drive product success.
• Contribute to our design system: Help scale and refine our design system to ensure consistency and efficiency as our product and user base grow.

YOUR RESPONSIBILITIES

• Uncover and cultivate a deep understanding of the customer-centric requirements essential for modern product managers and their stakeholders.
• Proactively discover product value opportunities, build justifications, and bring clarity into understanding underlying customer problems.
• Co-define and support initiatives and programs where your expertise and experience is needed to define and guide the work.
• Push the quality of craft execution and design practices to high standards.
• Join critiques and product discussions to inform or make decisions, and embrace pair-designing for ideation and collaboration with others.
• Represent critical parts of the design work upwards and across the company in collaboration with design leaders.
• Enhance and develop innovative patterns and systems that can stand the pressure of enterprise customers, are durable, and set the new standard for the product.
• Exhibit exceptional communication skills by effectively translating complex concepts into actionable implications for the business and our customers.
• Drive product-led growth by creating designs that encourage user engagement, satisfaction, and adoption.