Senior Hardware Technician | Técnico Senior de Hardware

at  Wenco a Hitachi Construction Machinery subsidiary

Wenco International Mining Systems (www.wencomine.com), a subsidiary of Hitachi Construction Machinery (HCM), provides industry leading, innovative technologies to customers in the mining and material movement sectors, enabling sustainable and safe operations.
Reporting to the Project Manager, the Senior Hardware Technician will support new projects and existing customers and will mentor team members on such projects within the hardware team. Their primary role will be to perform installation work and repairs of mobile computer and communication systems on heavy and light duty mining equipment.

ENTREGABLES Y RESPONSABILIDADES CLAVE:

• Asesorar a miembros del equipo en funciones de técnico de hardware y analista de hardware
• Realizar trabajos de instalación repetitivos con éxito en una amplia gama de vehículos de flota con un análisis avanzado de causas de ruta para instalaciones.
• Brindar capacitación práctica sobre software y hardware de la empresa.
• Instalar sistemas de hardware Wenco que incluyen computadoras, radios y antenas GPS y cables de antena resistentes
• Instalación y configuraciones de redes.
• Conectarse a varias aplicaciones de voltaje de CC trabajando con el personal de la mina
• Instalar, aprobar, solucionar problemas y reparar el equipo de la empresa tanto de forma remota como in situ.
• Documentar los procedimientos de instalación y proporcionar informes de progreso.
• Gestionar eficazmente la relación de Wenco con las minas.
• Revisar y contribuir a las mejoras del producto.
• Evaluar y asegurarse de que los miembros del equipo estén siguiendo los procedimientos de seguridad del área de trabajo.

Experiencia y conocimiento

• 6 a 10 años de experiencia en instalaciones de hardware y redes.
• Conocimientos avanzados de los sistemas GNSS
• Capacidad para trabajar con computadoras con sistema operativo Windows (sistemas operativos XPe, XP, Win7 y Win10 IoT)
• Reconocimiento y comprensión avanzados de las tecnologías de redes y radio
• Nivel avanzado de detección de fallas eléctricas
• Conocimientos moderados con los sistemas operativos Windows Server (2008 - 2016)
• Experiencia y/o conocimiento minero sería un activo
• Licencia de conducir válida (excelente historial de conducción sin infracciones importantes)

Destrezas y habilidades

• Habilidades de organización excepcionales
• Atención precisa a los detalles
• Capacidad para trabajar en condiciones de trabajo únicas en sitios mineros (calor / frío extremo) en ubicaciones remotas.
• Grandes habilidades de comunicación escrita y verbal
• Gran capacidad para trabajar de forma eficaz tanto en un entorno de equipo como como colaborador independiente
• Capacidad para entrenar y orientar roles junior dentro del equipo de hardware

Wenco advances the efficiency and safety of the world’s surface mining equipment through our fleet management systems. We are committed to providing a stable yet exciting work place environment for individual employees to build and grow their career with the Company.
Wenco is an Equal Opportunity Employer.
Disclaimer
The information in this description has been designed to indicate the general nature and level of work performed by employees. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. It is not intended as an employment contract. Job descriptions are subject to change, which may not necessarily affect compensation.

As our team experiences high volumes of applications, only shortlisted candidates will be contacted. To be considered, please ensure a resume is attached

Experience and Knowledge

• 6 to 10 years of experience in hardware installations and networking
• Advanced knowledge of GNSS systems
• Ability to work with Windows OS computers (XPe, XP, Win7, and Win10 IoT operating systems)
• Advanced acknowledgement and understanding of networking and radio technologies
• Advanced level of electrical fault finding
• Moderate knowledge with Windows Server OS Systems (2008 – 2016)
• Mining experience/knowledge would be an asset
• Valid driver’s licence (excellent driving record with no major violations

Skills and Abilities

• Exceptional organization skills
• Precise attention to detail
• Ability to work under unique working conditions on mine sites (extreme heat/cold) in remote locations
• Strong written and verbal communication skills
• Strong ability to work effectively both in a team environment and as an independent contributor
• Ability to coach and mentor junior roles within the hardware tea

• Mentor team members in Hardware Technician and Hardware Analyst roles
• Perform successful repetitive installation work on large range of fleet vehicles with advanced route cause analysis for installations.
• Provide hands-on-training on company software and hardware
• Install Wenco hardware systems which include rugged computers, radios, and GPS antennas and antenna cables
• Installation and configurations of networks.
• Connect to various DC volt applications by working with mine personnel
• Install, test, troubleshoot and repair company equipment both remotely and on site
• Document installation procedures and provide progress reports
• Effectively manage Wenco’s relationship with mine sites
• Review and contribute to product improvements
• Evaluate and ensure team members are following safety procedures of the work area

Experience and Knowledge

• 6 to 10 years of experience in hardware installations and networking
• Advanced knowledge of GNSS systems
• Ability to work with Windows OS computers (XPe, XP, Win7, and Win10 IoT operating systems)
• Advanced acknowledgement and understanding of networking and radio technologies
• Advanced level of electrical fault finding
• Moderate knowledge with Windows Server OS Systems (2008 – 2016)
• Mining experience/knowledge would be an asset
• Valid driver’s licence (excellent driving record with no major violations)

Skills and Abilities

• Exceptional organization skills
• Precise attention to detail
• Ability to work under unique working conditions on mine sites (extreme heat/cold) in remote locations
• Strong written and verbal communication skills
• Strong ability to work effectively both in a team environment and as an independent contributor
• Ability to coach and mentor junior roles within the hardware team

Reportando al Gerente de Proyectos, el Técnico Senior de Hardware apoyará nuevos proyectos y clientes existentes y será el mentor de los miembros del equipo en dichos proyectos dentro del equipo de hardware. Su función principal será realizar trabajos de instalación y reparación de computadoras móviles y sistemas de comunicación en equipos de minería, de servicio pesado y liviano.