Senior Health Representative - Specialty Care

at  Pfizer

Job Purpose:
The Senior Medical Representative (Inflammation & Immunology) is responsible for maximizing the sales of products through the different sales & promotion activities within a certain geographic territory in Dubai and Northern Emirates

Key Accountabilities: (the main results the job holder is accountable for delivering)

• Visiting physicians to help them manage their patient’s disease using Pfizer products.
• Engaging the HCPs virtually and Face to face.
• Distribute knowledge using guidelines through product samples, marketing literature, clinical trials related to his/her products to help physicians and other healthcare professionals take the best decisions.
• Follow-up with HCPs (KOLs, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.
• Providing approved information to HCPs on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.
• Enlisting Pfizer products in the formulary of institutions.
• Providing feedback to category manager/Assistant on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.
• Involved in the pre preparation of the marketing campaign through giving a feedback to the marketing team on what’s the real market, customers’ needs.
• Follow up of stock, consumption and ordering process specially in government sector and institutions.
• Attending seminars and participate in setting up sales demonstration and exhibition.
• Organizing AV activities in his/her area.
• Reporting visits and other activities using Veeva.
• Attending regular sales meetings with Category Manager, general meetings, and cycle meetings.
• Preparing short term POA restricted to his/her area and products.
• Presenting reports according to Category Manager recommendations and market needs.
• Update his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights.
• Understand customer disease management needs.
• Maintain and create new advocates by aligning to customer’s priorities/needs.
• Stand accountable for all customers e-mails, phone calls related to business.
• Execute the activities (international, regional, and local conferences, workshops) done by the marketing, medical department to engage his/her customers.
• Monthly report for sales, activities, market feedback, threats & opportunities.
• Participating in setting the engagement POA and play important role in its execution.
• Play important role in engaging his/her customers via real bold partnership programs.
• Explore more business opportunities and expand the scope of his/her reach.

Level of Responsibilities:
Tasks are performed under the general direction of the category manager/Assistant; however, the incumbent is fully responsible for the business and financial results of his/her geographical territory.
Responsible for Budget achievement including, % Growth, % Market Share., Evolution index (IMS Parameters) for his/her area.

Position Relationships:

• Similar position holders across the country.
• Supportive department (BT, Medical, Marketing, Finance, HR).
• Opinion leaders and field experts.
• Service providers and competitors.

Job Specific Technical/Functional/Professional Competencies:

• Medical or pharmaceutical education background
• Minimum of 3 years’ experience in the same position.
• Inflammation & Immunology experience is an additive.
• Strong sales record in the last two years.
• Good in English.
• Effective selling skills.
• Strong written and oral communication skills.
• Good computer skills.
• Effective interpersonal and team building skills.
• Good persuasive and negotiation skills.

Experience and Knowledge:

• Medical or pharmaceutical education background.
• Minimum of 3 years’ experience in the same position.
• Inflammation & immunology experience is an additive.
• Strong sales record in the last two years.

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Pfizer Gulf is an equal-opportunity employer, and we are proud of our commitment to creating a diverse and inclusive candidate pool to support and empower our workforce.
We strive to ensure that our people are heard, seen and cared for by creating an environment that fosters inclusion and inspires colleagues to speak up to promote an engaging and inclusive culture where they can thrive.
Our diverse workforce represents the patients we serve and the communities in which we operate.
We look forward to reviewing your application and thank you for your interest.
Sales

• Visiting physicians to help them manage their patient’s disease using Pfizer products.
• Engaging the HCPs virtually and Face to face.
• Distribute knowledge using guidelines through product samples, marketing literature, clinical trials related to his/her products to help physicians and other healthcare professionals take the best decisions.
• Follow-up with HCPs (KOLs, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products.
• Providing approved information to HCPs on Pfizer products, e.g. proper medical usage, dosage amounts and side effects.
• Enlisting Pfizer products in the formulary of institutions.
• Providing feedback to category manager/Assistant on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure.
• Involved in the pre preparation of the marketing campaign through giving a feedback to the marketing team on what’s the real market, customers’ needs.
• Follow up of stock, consumption and ordering process specially in government sector and institutions.
• Attending seminars and participate in setting up sales demonstration and exhibition.
• Organizing AV activities in his/her area.
• Reporting visits and other activities using Veeva.
• Attending regular sales meetings with Category Manager, general meetings, and cycle meetings.
• Preparing short term POA restricted to his/her area and products.
• Presenting reports according to Category Manager recommendations and market needs.
• Update his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights.
• Understand customer disease management needs.
• Maintain and create new advocates by aligning to customer’s priorities/needs.
• Stand accountable for all customers e-mails, phone calls related to business.
• Execute the activities (international, regional, and local conferences, workshops) done by the marketing, medical department to engage his/her customers.
• Monthly report for sales, activities, market feedback, threats & opportunities.
• Participating in setting the engagement POA and play important role in its execution.
• Play important role in engaging his/her customers via real bold partnership programs.
• Explore more business opportunities and expand the scope of his/her reach