Senior Healthcare Assistant - Outpatients

at  Lancashire Teaching Hospitals NHS Foundation Trust

Do you have that Star quality to really make a difference to our patient’s journey? If so this is the role for you! Attending a hospital appointment can be a daunting experience for patients but you can make all the difference to that.
The Outpatients department at Chorley Hospital, are looking for someone who is caring and compassionate, dedicated and motivated and who enjoys new challenges every day. You will develop a plethora of skills and knowledge; you will be the type of person who has a keen eye for detail.
This fantastic opportunity to join our teams as a Senior Health Care Assistant doesn’t come around often, so get your application in now! You will be given full induction and support, which will enable you to be integrated with the team and continue your development for your future career.
You will be part of a fantastic, well-led team who care for patients during both their discharge and outpatient experience to ensure a high standard of care is received.
As a Senior Health Care Assistant, you will support the qualified nursing staff to provide high standards of care to our patients. You will be a valued member of the multi-disciplinary team and support the team with care, assessment and treatment and discharge of patients.
Quality of care is of the highest agenda for our department and thus concentrated efforts are ongoing to ensure a positive patient experience. The team are committed to teaching and supporting staff and are looking for these qualities in new team members.
it is expected you will hold a level 3 qualification relevant to the position if you do not already posses this, there may be opportunity to undertake for the right candidate and any additional skill straining to support the service
You will work in the Outpatients areas. Main Outpatients, and Sumner Suite, but may at times be also asked to cross site cover to support Preston Outpatients Department using the internal shuttle service
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.

Provide good quality personalised care in accordance with agreed local and national standards.
Take samples from patients for testing or dispatching eg: Urine, sputum, faeces, MRSA swabs, blood sugars, venous blood sampling and ECG recordings - this is not exhaustive
Assist patients to meet nutritional needs in line with their individual
Undertake clinical duties relevant to clinical area following achievement of competencies
Assist to maintain patient safety, conforming to health, safety and security legislation, policies, procedures and guidelines
Assist in maintaining standards of care to improve the patient experience and outcome of care
Promote equality in care and practice by recognising, respecting and meeting the needs and choices of individuals
Contribute to maintaining safe, clean, and productive care environment, compliant with standards for hygiene and cleanliness
Maintain and develop own competence
Actively try to resolve issues and complaints at local level and then report the outcome to line manager.
Undertake any additional training deemed necessar