Senior HR Adviser - HR Operations Transformation

at  University of South Wales

Job description
We are looking for a forward thinking experienced HR adviser to lead the transformation of our HR operational provision, ensuring processes are streamlined, efficient, and fit for the future. This pivotal role focuses on reviewing and enhancing the transactional and people-oriented processes carried out by HR and managers. With the principle of ‘inclusive by design’ at its heart, our emphasis will be on leveraging technology, and eliminating unnecessary burden and bureaucracy. Ultimately, enhancing the user experience. You will be instrumental in creating a more agile HR function that better supports our managers and colleagues.
You will have a holistic approach to evaluating our current practices, identifying inefficiencies, and co-designing and implementing innovative solutions that drive operational excellence. Your work will contribute directly to making HR Operational processes more efficient, user-friendly, inclusive and aligned with the needs of a modern workforce.

Why join us?

• Play a critical role in transforming the way we operate within HR
• Be part of a forward-thinking University that values innovation and continuous improvement

This is a full-time post for a fixed term period to 31st August 2026
to support the University’s transformation agenda.
We are currently operating a hybrid model of working. However, the successful candidate would be expected to work on campus for part of the week based at the Pontypridd campus of the University of South Wales.
We offer a number of employee benefits including a generous pension scheme and flexibility in working arrangements.
Please contact Tracy Owen, Head of HR Operations and Employee Relations (Deputy Director) at [email protected] if you have any queries about this post.
USW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All those working at the University are expected to share this commitment.
We are committed to employing a diverse workforce and creating an inclusive environment. Where colleagues can be themselves and every person is treated with dignity, fairness and respect. We actively encourage applications from diverse backgrounds and communities, especially with regards to age, disability, gender identity, sexual orientation, race and religion and/or belief. We benchmark our success through equality accreditations with Athena Swan, Race Equality Charter, Stonewall and Disability Confident.
If you are a successful candidate and this position will be your first professional services role at the University (or you are currently employed by PSS Ltd), you will be employed by Professional and Support Services Limited, a wholly owned subsidiary of the University of South Wales, which provides services to the University and Colleges.
Discover the advantages of working with us at USW: http://tiny.cc/PSSatUSW

Please refer the Job description for details