SENIOR HUMAN RESOURCE MANANGER-CRYPTO.COM ARENA

at  Levy

JOB SUMMARY

As a Senior Human Resources Manager, you will be responsible for overseeing the recruitment, training and engagement of the People who create unforgettable guest experiences. The ideal candidate will be an experienced and dynamic Human Resources professional. They will be both a subject matter expert and strategic Human Resources business partner - able to influence at all levels of the business.

LONG DESCRIPTION

Detailed Responsibilities:

• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Serve as the ‘voice of the people’ in all senior leadership discussions
• Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
• Conducting regular audits to verify compliance with policies and procedures
• Manages workforce planning to build capability and optimize performance
• Develops, implements, and supports a retention strategy for a specific partner
• Overseeing onboarding and orientation training for new team members
• Leading efforts around employee engagement and retention at the location
• Coaches team managers to understand business information and the key performance levers
• Drives incremental improvements to performance using robust analysis and benchmarking
• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
• Ensuring efficient and welcoming employee check-in experience
• Partnering with the location leadership team to develop and deploy an employee engagement action plan
• Overseeing employee investigation and progressive discipline procedures
• Moves between strategic and operational thinking to execute strategy
• Where applicable, acting as the primary point of contact for union representatives
• Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
• Ensuring all team member information is accurate and up to date within the location HRIS system

LONG DESCRIPTION

• Ensuring the timely processing of all unemployment claims
• Plans the team’s activity to deliver against medium-term objectives
• Managing team member ‘Speak Up’ and Grievance complaints
• Ensuring timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment
• Working with location leadership to define management succession plan and development
• Partnering with department leaders to optimize flexible labor scheduling
• Works in partnership with the Compass Strategic Alliance Group to manage the contract retention
• Contributes to sales activity for existing or new partners (e.g. supporting proposals, bids, presentations)
• Supporting managers in completing employee investigations and corrective actions processes
• Analyze performance data across multiple units to look for operational efficiencies
• Evaluates/audits working practices to manage risks and drive compliance
• Shapes and manages change and improvement programs
• Attend manager meetings to support the overall management and governance of the location
• Delivering ongoing training and development to the on-site management team
• Partner with the Director of Human Resources to develop joint strategies where appropriate
• Other duties and responsibilities as assigned

SHORT DESCRIPTION

Skills and Experience

• 5 years of experience in a Human Resources role is preferred
• Experience managing large scale projects
• High level of computer literacy; MS Word, Excel & PowerPoint
• Bilingual: English & Spanish a plus
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture
Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Applications are accepted on an ongoing basis.

• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Serve as the ‘voice of the people’ in all senior leadership discussions
• Ensuring all Levy and legal standards, such as I9 documents, are completed in a timely manner
• Conducting regular audits to verify compliance with policies and procedures
• Manages workforce planning to build capability and optimize performance
• Develops, implements, and supports a retention strategy for a specific partner
• Overseeing onboarding and orientation training for new team members
• Leading efforts around employee engagement and retention at the location
• Coaches team managers to understand business information and the key performance levers
• Drives incremental improvements to performance using robust analysis and benchmarking
• Developing and implementing recruitment/staffing plans for the location in partnership with managers
• Overseeing the timely and accurate completion of all team member timesheets in our ‘MyStaff’ system
• Ensuring efficient and welcoming employee check-in experience
• Partnering with the location leadership team to develop and deploy an employee engagement action plan
• Overseeing employee investigation and progressive discipline procedures
• Moves between strategic and operational thinking to execute strategy
• Where applicable, acting as the primary point of contact for union representatives
• Where applicable, educating and supporting managers in understanding and adhering to the location Collective Bargaining Agreement
• Ensuring all team member information is accurate and up to date within the location HRIS syste