Senior Human Resources Coordinator

at  FirstService Residential

JOB OVERVIEW

The HR Coordinator works closely with HR management to handle clerical transactions, communication, and problem-solving related to routine tasks, projects, policies, and procedures within core HR services, processes, and programs. They maintain accurate employee records in both electronic (HR database) and hard copy formats and offer assistance to other department members as required.

SKILLS & QUALIFICATIONS

• Demonstrate a strong understanding of general HR practices.
• Excellent organizational and written and verbal communication skills.
• Self-motivated, resourceful, and able to work independently with minimum supervision.
• Must be able to multi-task and have exceptional follow-up skills.
• Must play an integral part in building a cohesive HR team with the skills necessary to successfully execute the departmental/company objectives and strategies.
• Strong computer skills (Excel, Word, PowerPoint, Outlook)
• Ability to work well under pressure and remain professional and tactful in tense situations.
• Ability to look at issues and provide objective recommendations for resolution.
• Ability to work with and retain highly confidential information.
• Ability to work well under pressure, deadlines, and the potential of some stress related to deadlines.
• Ability to be flexible and be able to move from one job to the next depending on ever-changing priorities.

EDUCATION & EXPERIENCE

• Bachelor’s Degree preferred.
• 1-2 years of human resources experience or well-developed administrative skills.

PHYSICAL REQUIREMENTS & WORKING ENVIRONMENT

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with associates, vendors, and our clients.
• Valid California Driver’s License and state-mandated vehicle insurance and registration.

This is a full-time position with typically scheduled hours, Monday through Friday, 8:00 a.m. – 5:00 p.m. May be required to work overtime as needed and approved by the supervisor. Consistent and regular attendance is required.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. The schedule is subject to change based on business needs.

ABOUT US:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.
Experience exceptional service with a fulfilling career in property management with FirstService Residential.
To learn more about our company and culture, please visit www.fsresidential.com/california

Includes the following. Other duties may be assigned.

• Assists the department in carrying out various human resources programs, projects, and procedures, and manages correspondence for associates.
• Serves as a liaison with payroll to ensure new hires, terminations, pay changes, and other related services are administered appropriately.
• Maintains Human Resources Information System records and compiles reports from the database as needed.
• Verifies 1-9 documentation and maintains compliance.
• Assists HR leaders with various research and/or special projects.
• Manages company policies and procedures with assistance from HR Director and/or VP, of HR.
• Act as the primary contact for the HR Team and perform customer service functions by answering associate requests and questions or directing associates to the correct point of contact.
• Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Support the onboarding process of new associates including leading new hire orientation.
• Respond to unemployment claims and, if necessary, represent the company for any unemployment hearings.
• Responsible for employee files, data retention, and maintenance of employee files.
• Responsible for birthday and anniversary list updates
• Acts as backup for various areas of HR as needed.
• Manages compliance reports and compliance education.
• Perform any range of special projects, tasks, and other related duties as assigned

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Must be able to lift 25 lbs.
• Must be able to sit for extended periods.
• Must have finger dexterity for typing/using a keyboard.
• Talking and hearing occur continuously in the process of communicating with associates, vendors, and our clients.
• Valid California Driver’s License and state-mandated vehicle insurance and registration