Senior Human Resources Manager

at  Marriott International Inc

ADDITIONAL INFORMATION

Job Number24186229
Job CategoryHuman Resources
LocationCharlotte Marriott City Center, 100 W. Trade Street, Charlotte, North Carolina, United States, 28202
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

The Sr. HR Manager directs and works with Human Resources and Operations associates and managers to lead many of the daily activities of the Human Resource Office for the assigned Business Partner groups, including recruitment, total compensation, training and development, associate relations, and performance management. Additionally, the Sr. HR Manager focuses on delivering HR services that meet or exceed the needs of associates and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures. The Sr. level role will be a subject matter expert on associate relations, HRIS systems, internal compliance processes and procedures and internal audits. The Sr. HR Manager of associate relations will be the HR lead through their support and guidance of the non-senior level HR team members.

EDUCATION AND EXPERIENCE

• High school diploma or GED; 4 years’ experience in the human resources, management operations, or related professional area.

OR

• 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years’ experience in the human resources, management operations, or related professional area.

ADMINISTERING AND PROVIDING EDUCATION RELATED TO EMPLOYEE BENEFITS

• Works with unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.
• Prepares, audits and distributes unemployment claim activity reports to property management.
• Attends unemployment hearings and ensures property is properly represented.
• Ensures that department has the available resources on hand to administer employee benefits.
• Ensures compliance with hotel-specific hourly compensation practices and required wage notices.

MAINTAINING EMPLOYEE RELATIONS

• Conducts timely and thorough workplace investigations and provides appropriate recommendations based upon findings. Maintains detailed investigation records.
• Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).
• Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an “open door” policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources/Multi-Property Director of Human Resources.
• Partners with Loss Prevention to conduct employee accident investigations, as necessary.
• Communicates performance expectations in accordance with job descriptions for each position.
• Plans and leads employee recognition and engagement efforts and events for hourly and management staff.

Please refer the Job description for details