Senior Infrastructure Engineer – Networking - £44,825 p.a. + benefits

at  Medicines and Healthcare products Regulatory Agency

JOB SUMMARY

We have an exciting opportunity for a Senior Infrastructure Engineer – Networking in our Digital and Technology Group (DTG).
This is a full-time opportunity, on a permanent basis. Please be aware that these roles can only be worked in the UK and not overseas. We are currently operating a hybrid way of working, with a minimum of 40% of contracted hours working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. This may rise to 60% during the year. Attendance on site is driven by business needs so depending on the nature of the role, some roles will need to be on site more regularly. You will also be required to participate in the IT Operations and Security on-call rota on a periodic basis.

PERSON SPECIFICATION

The successful candidate will have experience in leading network-related projects, including equipment rollouts, upgrades, and troubleshooting complex network issues and have strong technical expertise in network edge technologies, including LAN/WAN, Wi-Fi, and network security.
You should have a track record of identifying deeper underlying problems and opportunities and anticipating problems before they occur and be familiar with network troubleshooting and maintenance, including experience in configuring and managing network devices.
You will be a strong and capable communicator, able to explain technical concepts to a wide range of audiences and you will be able to work on multiple projects and initiatives simultaneously, delivering a pace and prioritising as required.
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk
Benefits

Alongside your salary of £44,825, Medicines and Healthcare Products Regulatory Agency contributes £12,985 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
• Privilege Leave: 1 day
• Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
• Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
• Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
• Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP’s Pension Service Centre directly on 0300 123 6666
• Flexible working to ensure staff maintain a healthy work-life balance
• Interest free season ticket loan or bike loan
• Employee Assistance Services and access to the Civil Service Benevolent Fund
• Eligibility to join the Civil Service Motoring Association (CSMA)
• Variety of staff and Civil Service clubs
• On-going learning and development

Things you need to know

SELECTION PROCESS DETAILS

We use the Civil Service Success Profiles to assess our candidates, find out more here.
Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Please complete the ‘Work Experience’ section of the application fully, providing details of your previous roles, clearly describing your achievements and key responsibilities.
Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths criteria, marked with ‘I’ in the person specification.
In the instance that we receive a high number of applications, we will hold an initial sift based on the Experience criteria.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the answers provided - ensure you have read these thoroughly and allow sufficient time. You can view the criteria for this role in the job description.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

WHAT’S THE ROLE?

The Technology & Service Operations function is responsible for managing the existing IT infrastructure including both software and hardware, databases, and other technology platforms; leading the support and maintenance of applications; development and testing of new applications and platforms; and cyber and information security for the Agency.
The Senior Infrastructure Engineer - Networking will play a key role in managing and delivering network projects and BAU tasks, with a particular focus on the edge of the network, such as campus environments. This role is essential in ensuring the stability, performance, and security of the network edge as the MHRA undergoes a significant overhaul of its IT infrastructure, including the deployment of new equipment.
The successful candidate will provide advanced expertise in network edge technologies, working closely with both senior and junior engineers to ensure smooth operations and continuous improvement. You will act as an escalation point for more complex network edge issues, providing guidance and troubleshooting support to junior engineers when required. The role also involves working collaboratively with other teams to align network edge initiatives with the overall IT strategy.
You will lead and manage the successful execution of network edge projects, ensuring that they are delivered on time, within scope, and aligned with the MHRA’s IT strategy and serve as the main escalation point for junior network engineers, providing advanced troubleshooting and technical expertise in resolving complex edge network issues, ensuring high-quality resolutions that prevent future incidents.
You will take ownership of the overall stability, performance, and security of the network edge, which includes managing campus LAN/WAN, Wi-Fi and telephony and implement and maintain robust security protocols to safeguard network edge devices, ensuring compliance with security policies and regulatory requirements.