Senior Instructional Designer

at  BMO Financial Group

VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO XXXXX Ontario,X0X 0X0

Plans, designs, and develops clear, engaging, compelling learning and performance-focused solutions that enhance retention and knowledge transfer. Applies design expertise to create learning, performance-focused solutions and creative strategies that achieve visible and measurable improvements to individual and group performance, development, and/or productivity and business results. Works on a variety of projects, initiatives, and platforms/mediums to support of the execution of business strategies according to required timelines and budgets and quality output standards.

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Ensures alignment between stakeholders.
• Monitors and tracks performance, and addresses any issues.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Develops effective project plans to facilitate the building of learning programs and curriculum to close gaps identified.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business / group on design challenges, assesses performance gaps, and recommends solutions to assigned business/group leaders on principles, programs, approaches, and mediums.
• Designs and develops solutions that help advance human performance and drive business impact with a customer focus mindset to ensure linkages to customer experience.
• Conducts design analysis, scopes project objectives and analyzes target audience expectations.
• Defines learning objectives, describes tasks and activities, estimates the resource requirements, and creates detailed design structure.
• Writes, storyboards, and edits learning and performance support interventions.
• Ensures learning solutions are instructionally sound, and developed on time, within scope and budget.
• Maintains external network to understand the competitive landscape, and keep abreast of industry developments and new technology solutions and trends.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Participates in the management of vendor relationships.
• May network with industry contacts to gather and identify competitive insights and best practices.
• Builds effective relationships with internal/external stakeholders.
• Participates or acts as a lead on multiple internal projects varying in size and complexity.
• Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
• Provides specialized consulting, analytical and technical support.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works independently and regularly handles non-routine situations.
• Broader work or accountabilities may be assigned as needed.QUALIFICATIONS:
• Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Adult Learning accreditation is required.
• Knowledge of accessibility principles / practices and the implications for design and development - In-depth.
• Knowledge of adult learning theory, instructional methodologies, technology-enabled design and learning methods - In-depth.
• Experience in the design and development of training for multiple delivery methods.
• Strong knowledge of web development processes and familiarity with authoring tools - In-depth.
• Design thinking - In-depth.
• Deep knowledge and technical proficiency gained through extensive education and business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.
• Data driven decision making - In-depth.

Please refer the Job description for details