Senior Integration Engineer

at  Luxfactory

The Senior Integration Engineer will work to enhance performance and improve service quality by assisting in setting objectives, supporting team growth, analyzing productivity, and improving processes to better support customers. This role requires exceptional communication, interpersonal, and customer service skills, along with comprehensive knowledge of company policies and offerings. The Senior Integration Engineer will focus on monitoring and maintaining applications and solutions to deliver high levels of service, improve overall performance, and adhere to best integration practices.

QUALIFICATIONS:

• Bachelor’s degree (BAC +3 or equivalent) in a relevant field such as Information Technology.
• 5+ years of relevant experience in the field.

SKILLS:

• Excellent verbal and written English communication skills.
• Strong knowledge in the areas in scope.
• An engaging style with a solution-oriented mindset.

ADDITIONAL REQUIREMENTS:

• Demonstrated ability to enhance performance and service quality.
• Proven track record in setting objectives, supporting team growth, and improving processes.
• Exceptional interpersonal skills with a focus on customer service.
• Ability to monitor and maintain applications and solutions effectively.
• Adherence to best integration practices and information security guidelines.
• Work permit in Luxembourg is mandatory.

• Integration and Deployment: Manage the integration and deployment of in-house software solutions, ensuring smooth and efficient implementations.
• Cost Management: Monitor and manage costs related to software deployments, striving for cost-effective solutions.
• Implementation Leadership: Lead and support software implementation projects, ensuring they meet quality standards and timelines.
• Prioritization: Prioritize backlog tasks to align with business goals and customer needs.
• Information Security: Support and adhere to Information Security guidelines to protect company data and systems.
• Innovation: Propose innovative solutions to enhance integration processes and improve service quality.
• Subject Matter Expertise: Provide subject matter expertise in integration practices and technologies, guiding the team and stakeholders.