Senior Investigator

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• Experience in Investigations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Ability to interact with all levels of an organization.
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Ability to manage multiple small to medium sized projects simultaneously.
• Ability to synthesize complex analytical findings into executive level communications.
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Good analytical skills including strategically analyzing data, diagnosing opportunities, and providing interventions.
• Familiarity with case management systems, banking systems and operation

Wells Fargo is seeking a Senior Investigator to join the International Investigations team as an integral member of our Sales Practices and Conduct Management function and be responsible for investigating allegations of employee misconduct.
The role involves investigating misconduct allegations in EMEA locations and acting as a Subject Matter Expert for routing concerns to appropriate partners. Responsibilities also include driving collaboration, participating in Conduct Management initiatives, conducting analytical research, enhancing procedural efficiencies, ensuring thorough investigative documentation, and collaborating with peers for effective research methodologies. Join us in upholding integrity and ethical standards at Wells Fargo.

In this role, you will:

• Investigate allegations of misconduct throughout Wells Fargo’s EMEA locations.
• Act as a Subject Matter Expert for routing concerns to the appropriate partner/group when the concern(s) does not meet the definition of an allegation.
• Identify opportunities to drive partnership and collaboration with other functions.
• Participate and/or lead Conduct Management led initiatives and workstreams.
• Provide a wide range of analytical in-depth research support that is consistent with the overall Conduct Management program.
• Assist management in driving process and procedural efficiencies.
• Ensure investigative documentation is complete, accurate and meets established quality standards. In addition, confirm case documentation is consistent with documented policies, procedures, and expectations.
• Collaborate with peers and internal partners to drive a comprehensive research methodology that leverages best practices and maximizes productivity.
• Act as a primary investigator on high profile or complex cases including but not limited to investigations with high risk or complexity related to business process, procedure, and policy.
• Use various systems and tools to gather evidence as part of the investigative process.
• Gather comprehensive evidentiary materials on cases with moderate to high risk or complexity.
• Resolve moderately complex issues and lead team to meet deliverables.
• Consult with peers, colleagues, and mid-level managers to resolve issues and achieve goals.
• Serve as the primary client contact on assigned casework, and function with a high degree of self-reliance.
• Consult with peers, colleagues and mid-level to more experienced managers regarding conflicts of interest, allegations, Wells Fargo Code of Ethics, and business conduct related policies on allegations.
• Collaborate with Employee Relations, Legal, business management, and other resources.
• Serve as the primary client contact on assigned casework.

Required Qualifications:

• Experience in Investigations, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Desired Qualifications:

• Ability to interact with all levels of an organization.
• Ability to make timely and independent judgment decisions while working in a fast-paced and results-driven environment.
• Ability to manage multiple small to medium sized projects simultaneously.
• Ability to synthesize complex analytical findings into executive level communications.
• Advanced Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access) skills.
• Excellent verbal, written, and interpersonal communication skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Good analytical skills including strategically analyzing data, diagnosing opportunities, and providing interventions.
• Familiarity with case management systems, banking systems and operation.

Job Expectations:

• Ability to travel, as needed, to other countries in the EMEA region when in-person investigation is required.
• Ability to be flexible to adjust work schedule in accordance with the time zone for the market you are supporting.
• Willingness to work on-site at stated location on the job opening.
• Ability to work a minimum of three days per week in the office.