Senior IT Analyst - Portfolio Solution Lead

at  Caterpillar

THE OPPORTUNITY

Caterpillar IT is looking for a Solution Lead to partner with our IPSD Engineering team to enable their strategic growth.
The Senior IT Analyst - Portfolio Solution Lead will help identify, grow and implement world class solutions for our customers, partners and internal organisation. They will become part of a high-performing team focused on the delivery of key business opportunities within an exciting business segment at Caterpillar.
As the Portfolio Solution Lead, you will work with various business teams, key implementation partners and internal enterprise groups to provide oversight and technical leadership in the use of the Engineering application suite, including Siemens Teamcenter, Vector VCDM Calibration Data Management, ETD (Engineering Technical Datastore), and key integration points with the QAD EE ERP solution.
This is an exciting opportunity as the organisation looks to grow capability in support of new product ranges, looking for ways to exploit technology to deliver business process changes and risk mitigation.

WHAT YOU WILL DO

• Create and maintain relationships with key business owners, to manage an Engineering project portfolio.
• Be accountable for the business relationship for broader IT functions, responding to customer inquiries related to system enhancements, problems, and information requests
• Consult with and become knowledgeable about the Engineering functions, what success looks like for the group, the challenges they face and align IT value delivery to their needs.
• Identify business requirements from customer groups to shape and scope IT projects. Work with internal groups, third parties etc. to develop high level objectives and approach to meet stated requirements and aligned to clear business outcomes.
• Via requirements gathering provide costs for project execution and ongoing costs for support.
• Socialise and validate proposed solutions with business partners and Enterprise Architects where required
• Act as a stakeholder to oversee the delivery of projects through the Software Development Lifecycle, working with project managers, analysts, delivery partners, testers, and business leads. Manage product lifecycle for applications to ensure compliance regarding technology and security.
• Continue to grow knowledge in all areas of IT to ensure you stay current with new technology options and new offerings within existing applications.

CANDIDATES MAY HAVE GAINED THE FOLLOWING SKILLS AND EXPERIENCE THROUGH PREVIOUS ROLES:

• Familiarity with using Azure DevOps for managing user requirements.
• Extensive problem-solving skills, including diagnosing faults and root causes through a blend of questioning techniques and personal technical knowledge.
• Application/Infrastructure lifecycle management including upgrades and patches.
• Comprehension of IT systems and their role in supporting Business Data Analytics.
• Proficiency in ITSM and its associated processes.