Senior IT Asset Management Analyst

at  Addleshaw Goddard

MEET THE RECRUITER

Liam Ogden
Email Liam Ogden: Liam.Ogden@addleshawgoddard.com
Speak with Liam Ogden: +44 161 934 6818

https://www.linkedin.com/in/liam-ogden-59174a106/

• Salary:Competitive
• Location:Leeds
• Vacancy Type:Business Services Professionals
• Business Area:Information Technology
• Contract Type:Permanent
• Full time/Part time:Full Time

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PURPOSE OF THE ROLE

The Senior IT Asset Management Analyst will participate in the development and implementation of procedures for tracking company IT hardware and software assets over their lifecycles. The Senior IT Asset Management Analyst will manage the administration of IT Asset Inventory, Starters, Movers, Leavers and their associated processes, IT Procurement, Invoice Analysis, Licence Management, whilst providing a high-quality customer service experience to the firm. They will also be the point of contact should the ITAM Manager be unavailable dealing with escalations relating to BAU activities in the team, along with attending meetings when required and being involved with projects and new processes and procedures within the team to the point that they will take the lead on certain projects until completion. Additionally, involvement in client audits to understand requirements for compliancy relating to all tasks within the team.
A keen interest in Asset Management, with 2 – 3 years’ experience within this role and the desire to form a career in this area would be advantageous. The role is based in Leeds with occasional travel to the other UK offices, as required.

DUTIES

• Perform inventories and usage monitoring of all IT hardware, software assets and record all findings, changes, physical location into the Firm’s ITSM toolkit (ServiceNow)
• To assist the IT Asset Manager with Vendor selection and ongoing management
• Validate automated discovery and enter all hardware and configuration data into IT asset repository/CMDB and ensure information is up-to-date, accurate, and auditable, working alongside the on-site technical teams to achieve this
• Responsible for collating and assessing pricing from the firms preferred supplier list
• Assisting in procuring all IT equipment ensuring delivery to site and updating Purchase Orders to ensure assets and consumables are created
• Taking ownership of incidents and requests through to completion, ensuring regular and informed updates are provided to the requestor. Managing the incident and request queues for the team and ensuring all records are updated and actioned within SLA
• Overseeing the starters, movers & leavers process, understanding the Starters, Movers and Leavers automation and assisting with any future changes to this
• Ability to create and update documentation as and when required by the business
• Escalation point as and when required relating to any issues with BAU activities within the team
• Understanding audit requirements and evidence gathering for audits as and when they are scheduled and keeping all applicable process and policy
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  Location
  Leeds
  3 Sovereign Square, Sovereign Street, Leeds, United Kingdom, LS1 4ER
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