Who we are
For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 2,800+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general.
SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients, with SimCorp
as the overarching company brand and Axioma as a key product brand.
As a global provider of Software-as-a-Service (SaaS) investment management solutions, SimCorp supports clients 24/7 through delivery centers around the world. Our Global Delivery Centers are located in Manila in the Philippines, Noida in India, Kyiv in Ukraine, Warsaw in Poland, and in Mexico City, Mexico.
SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
While aiming to deliver client value, we believe it is vital to consider our people and our planet in every business decision we make. Acting responsibly is not optional. It is essential.
Why this role is important to us
As a IT Consultant – where major focus is on-premise infrastructure tickets and incident handling at SimCorp, you will have the opportunity to be part of a diverse and global IT Operations team that is committed to delivering outstanding service worldwide. You will be part of the server and infrastructure operations area, where you will work closely with team members located in other parts of the world.
The role is based in Manila, and you will be part of the Global IT team of +70 employees, which 13 of whom is part of the IT Operations team worldwide. If you are enthusiastic about technology, have the desire to grow your skillset, and have the desire to excel in a global environment, this is a great opportunity for you!

What you will be responsible for

• Manage and maintain IT infrastructure
• Monitor system performance and address any issues promptly
• Provide technical support and troubleshooting for hardware and software issues
• Maintain documentation for IT processes, systems, and configurations
• Track and manage IT assets and inventory
• Responsible for server lifecycle management
• Ensure efficient handling of day-to-day incidents and tickets
• Execute patch management tasks effectively
• Minimize downtime through timely resolution of technical issues
• Support continuous improvement of IT operations through consistent monitoring and feedback
• Coordinate with other IT teams to ensure alignment and effective service delivery

What we value

• Azure and MS Intune knowledge
• Knowledge of Identity and user creation
• Knowledge of Automation (PowerShell, Bash or similar)
• Experience with Veeam as a backup solution
• Experience with VMWare
• General knowledge of Microsoft Platforms and Linux
• Ability to efficiently manage and prioritize tasks in a dynamic environment
• Proven problem-solving skills and the ability to handle incidents and service requests effectively
• Effective communication skills and a collaborative team player attitude
• Commitment to continuous learning and staying updated with the latest in technology
• A service-oriented mindset with a focus on delivering high-quality support and solutions
• Have a high ‘Sense of Urgency’ and focus on prioritizing tasks
• Social and contributing to a good team spirit
• Comprehensive process knowledge and documentation skills
• Knowledge and experience of using ITSM tools, preferably Jira and Confluence
• ITIL Foundation or higher level of ITIL certification
• Amenability to work on a Hybrid setup (2x per week) and shifting schedule (APAC, EMEA, NA hours)

Benefits
An attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp, we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work & life balance and opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career
Since SimCorp operates in 20+ offices worldwide, the benefits package may vary from country to country.
Next steps
Please click the “Apply” button to learn more about the vacancy and what SimCorp has to offer regarding salary, benefits, and perks. Please note only applications sent through our system will be processed. Applications are continuously assessed, so please send your CV in English as soon as possible.
If you are interested in being part of SimCorp but are not sure this opportunity is a suitable role, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.

By Joining our team, you will have the chance to:

• Become part of a thriving company comprising collaborative, curious, courageous, and capable employees
• Explore a multitude of exciting learning and development opportunities, supported by our unique learning guild
• Engage with highly skilled and creative colleagues, each bringing their diverse backgrounds and perspectives
• Join a company that not only values but actively advocates for Diversity, Equity, and Inclusion, promoting a truly inclusive and empowering environment

SimCorp proudly announces the official certification of its Manila Delivery Center as a Great Place To Work, a remarkable achievement within just two and a half years of operations. This certification which was acquired in November 2023, underscores SimCorp’s commitment to nurturing a workplace that is not only inclusive and collaborative but also committed to the personal and professional growth of its employees.
We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.

LI-Hybri

• Manage and maintain IT infrastructure
• Monitor system performance and address any issues promptly
• Provide technical support and troubleshooting for hardware and software issues
• Maintain documentation for IT processes, systems, and configurations
• Track and manage IT assets and inventory
• Responsible for server lifecycle management
• Ensure efficient handling of day-to-day incidents and tickets
• Execute patch management tasks effectively
• Minimize downtime through timely resolution of technical issues
• Support continuous improvement of IT operations through consistent monitoring and feedback
• Coordinate with other IT teams to ensure alignment and effective service deliver