Senior IT Manager, Data Info Management

at  TD Bank

JOB DESCRIPTION:

Manage and/or lead a team of technology Data Analysts / Data Specialists responsible for the build, design, development, testing, execution, and quality assurance of Data / Information Management solutions ensuring effective integration and processes are in place across the enterprise. Role may also be a technical expert within a specialized data management field responsible for providing team leadership and building out Data / Information Management organizational capabilities.

ACCOMPLISHED DELIVERY MANAGER TO LEAD PRODUCTION SUPPORT FOR BI APPLICATIONS (ALTERYX, POSIT, POWER BI, OTHERS) WITH EXPERIENCE IN AZURE AT TD. SEEKING LEADER WITH A FOCUS ON END TO END SOLUTION AND UNDERSTANDING THE IMPACT TO BI TOOLING TEAMS. IDEAL CANDIDATE SHOULD HAVE DELIVERY EXPERIENCE AT TD. AGILE AT SCALE EXPERIENCE A PLUS.

• Responsible for multiple Business Intelligence server environments supporting Enterprise solutions
• Lead and drive projects and currency implementations and partner with Technology and Business partners to align to business requirements
• Manage and remediate open technical gaps on supported Business Intelligence server environments
• Work closely with technical architects, data and software engineers to ensure optimal application and data database design to support reporting requirements.
• Expertise in server platform sizing, troubleshooting, tuning & disaster recovery.
• Configure and maintain Business Intelligence Server Software Layer
• Change management including software, hardware upgrades, patches
• Monitor server activity/usage statistics to identify possible performance issues/enhancements
• Performance tuning / Server management of tableau server environment (clustering, Load balancing).
• Develop and document standards/best practices for development and administration of the BI application platform.

CUSTOMER

• Build, oversee and manage diverse team of data / information management Analysts/Specialists and related operations and set team goals / objectives in alignment with overall Business strategies
• Manage the team in driving out the technology strategic roadmap, including the introduction of big data technologies, advanced analytics, data modeling and other capabilities that will deliver meaningful data analytics
• Oversee the delivery of data products in report / presentation format to specifications and timeline in alignment with overall business data governance/information management strategies
• Responsible for ongoing data sourcing and management (e.g. quality assurance, analysis, and the production and distribution of Management Information)
• Support technology leadership team in driving out the information excellence program and build technical and governance capability across all aspects of data analytics and modeling
• Support technology leaders and champion for the ‘single view of the customer’ as well as ‘single view of the bank – One Bank’ in IT
• Be accountable for building data management capabilities and leveraging it as a competitive advantage for TD
• Build Information as a Service capability and implement the Information Excellence capabilities defined by Enterprise Architecture.
• Make data consumption on-demand and transparent and provide fit for purpose services – reports, analytics, model and data
• Significantly reduce the cost per consumption of data while improving quality
• Build strong relationship with ITS, Architecture, TRMIS and work in partnership to develop leading edge technology solutions with a special focus in the Big Data space
• Interface with technology teams supporting AML, Marketing, Fraud, Risk, Security and Compliance looking for opportunities to share/leverage enterprise data and integrate diverse data sources to enable big data analytics and enterprise level reporting
• Oversee the data acquisition and analysis process and facilitate conversations in increasing efficiency and quality of data analytics delivery
• Lead the efforts in integrating siloed, irregular and external data from TD systems and data warehouses to enable a consolidated view of customer information to drive behaviour and predictive analytics
• Assess existing analytics tools and enhance existing analytical capabilities and quality of data to enable greater automation
• Investigate new opportunities to create and develop more effective methodologies and processes for collecting, analyzing and presenting data
• Actively consolidate and rationalize Corporate data storesOptimize operational efficiencies by taking opportunities to reduce cost through process improvement, unit costs reduction and provide meaningful financial insight to the functional leader or CIO and manage the operational and department costs with a high degree of transparency

EXPERIENCE & EDUCATION

• Undergraduate degree or Technical Cert.
• Graduate degree, preferred
• 10+ years relevant experience

WHO WE ARE:

TD is one of the world’s leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Please refer the Job description for details