Senior IT Manager - eCommerce & Content Management

at  Canon

Canon is changing and so are the markets we supply and the customers we serve. We are on a journey of transition to being a truly customer centric company bringing new services and solutions to our customer communities. To support us on this journey, our Senior IT Manager – eCommerce & Content is responsible to deliver complex solutions for integrated software landscapes across the e-Commerce & Content domain. These include technologies such as Oracle ATG, OCC and the integrated e2e business landscape (e.g. ERP, Warehousing, payment, BPM layer) and associated SaaS supporting applications in the e-Commerce / Content Management domain.
This role will be part of the Solution & Adoption department, who is responsible for application delivery & application operations for the Canon EMEA region. Furthermore, this role requires operations and delivery excellence capabilities with strong people management skills.
Role overview: this role is internally known as Principal Solution & Adoption Consultant.

• Operational stability of the eCommerce & Content Management domain
• Being the single point of contact towards business stakeholders in eCommerce & Content Management for operations and project escalations
• Ensuring maximum efficiency of the existing team who focus on AM activities
• Ensuring effective resource and capacity planning across different IT initiatives
• Overseeing the management of operational budgets including Service Partner teams and software renewal