Senior IT Officer

at  The Reddington Multispecialist Hospital

• The IT Officer at Reddington Multi-Specialist Hospital will be responsible for ensuring the efficient operation and maintenance of all technology systems within the hospital.
• This role includes troubleshooting hardware and software issues, managing network security, supporting healthcare IT systems (such as Electronic Medical Records systems), and providing IT support to medical and administrative staff.
• The IT Officer will also play a key role in implementing new technologies and ensuring the hospital’s IT infrastructure aligns with industry standards and healthcare regulations.

QUALIFICATIONS

• Educational Requirements: Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• Experience: At least 5 years of IT experience, preferably within a healthcare or hospital environment.
• Certifications: Relevant IT certifications (e.g., CCNA, CompTIA A+, Microsoft Certified IT Professional) are an added advantage.

Skills and Competencies:

• Proficiency in networking, hardware troubleshooting, and systems administration.
• Strong knowledge of healthcare IT systems and familiarity with data security regulations in healthcare.
• Excellent problem-solving and critical thinking skills.
• Ability to work in a fast-paced environment and handle multiple tasks effectively.
• Strong communication and interpersonal skills to support non-technical staff.

System Administration:

• Maintain and manage the hospital’s IT infrastructure, including servers, computers, printers, and network equipment.
• Administer hospital management software and healthcare IT systems, including Electronic Medical Records (EMR) and Laboratory Information Systems (LIS).
• Ensure regular system backups, data recovery processes, and server maintenance.

Technical Support:

• Provide IT support to clinical and administrative staff for hardware and software-related issues.
• Respond to system outages, troubleshoot problems, and resolve network connectivity issues.
• Set up new user accounts and manage access controls for hospital systems.

Network and Cybersecurity:

• Monitor and maintain the security of hospital networks, ensuring the protection of sensitive patient data and hospital information.
• Implement firewall and antivirus solutions and conduct periodic vulnerability assessments.
• Enforce IT security policies and protocols in compliance with healthcare data regulations such as HIPAA.

System Upgrades and Maintenance:

• Regularly update software and hardware to ensure systems operate efficiently and securely.
• Collaborate with third-party vendors for system upgrades, software installation, and equipment repairs.
• Ensure healthcare systems are running smoothly and are up to date with the latest technologies.

Data Management:

• Oversee the hospital’s data management and storage systems.
• Ensure the integrity, confidentiality, and security of all patient and operational data.
• Implement disaster recovery protocols and ensure proper data backups.

Training and Documentation:

• Train hospital staff on new software systems and best IT practices.
• Document system configurations, procedures, and IT protocols.
• Provide training on cybersecurity awareness and data protection to reduce the risk of breaches.

Healthcare IT Systems:

• Support the deployment and optimization of healthcare-specific systems, including EMR, PACS (Picture Archiving and Communication System), and telemedicine technologies.
• Work with medical staff to ensure smooth integration of IT systems with hospital workflows.