Senior IT Support Engineer (Education)

at  ITS Resourcing

Cheltenham, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate29 Nov, 2024GBP 32000 Annual29 Aug, 2024N/AIt Support,Azure Active Directory,Microsoft Office,It Infrastructure,Time Management,Mobile Device Management,WindowsNoNo
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Description:

How To Apply:

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Responsibilities:

  • Support and maintain the school’s IT network, including infrastructure, workstations, peripherals, and software.
  • Deploy, configure, and manage end-user hardware such as desktops, laptops, tablets, printers, Classroom AV equipment, and other peripherals.
  • Maintain Audio/Visual equipment, including audio recording devices, projectors, interactive touchscreens, and more.
  • Provide day-to-day technical support, diagnosing and resolving hardware and software issues promptly.
  • Manage user accounts and permissions for systems such as Office 365, SharePoint, and other school systems.
  • Implement and maintain security measures, including antivirus and firewall protections, to safeguard the school’s IT environment.
  • Monitor and manage internet filtering and monitoring systems to ensure safe and appropriate use of IT resources.
  • Report and manage any security incidents in compliance with school policies and regulations, including GDPR.
  • Maintain comprehensive documentation of IT systems, processes, and procedures.
  • Keep the IT hardware and software inventory up to date and assist with audits as required

REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Other

Graduate

Proficient

1

Cheltenham, United Kingdom