Senior IT Support Engineer (Outsourced)

at  ADIB Abu Dhabi Islamic Bank

Abu Dhabi, أبو ظبي, United Arab Emirates -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate18 Jan, 2025Not Specified19 Oct, 20243 year(s) or aboveArabic,Customer Service SkillsNoNo
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Description:

JOB DESCRIPTION

Role : Senior IT Support Engineer
Location: Abu Dhab i

PREVIOUS EXPERIENCE:

  • 6 years of experience performing similar activities of which 3 years have preferably been in Banking or Financial Sector.
  • Bachelor degree in IT relevant degree.
  • Bilingual English & Arabic.
  • Willing to work in night rotational shifts and to be on a call rota for out of hour’s Business/IT activities and urgent support.
    Job ID 300002278352796

Responsibilities:

ROLE PURPOSE:

To provide advanced IT support functions for all IT requirements at ADIB Group (locally and remotely) using available tools and applications.

SPECIALIST SKILLS / TECHNICAL KNOWLEDGE REQUIRED FOR THIS ROLE:

  • Excellent Customer Service skills
  • Excellent Communication Techniques
  • Advanced Technical Analysis skills
  • Advanced Troubleshooting skills
  • Advanced Problem-Solving skills
  • Excellent Decision-Making skills


REQUIREMENT SUMMARY

Min:3.0Max:6.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

IT

Graduate

It relevant degree

Proficient

1

Abu Dhabi, United Arab Emirates