(Senior) IT System & Service Supporter

at  Novo Nordisk

(Senior) IT System & Service Supporter
Category: Digital & IT
Location:Køge, Region Zealand, DK
Do you possess a strong interest in IT systems and services and aspire to take on a pivotal role in managing our local IT operations, ensuring top-notch IT services? If you have the requisite technical expertise and the motivation to excel in a global setting, we have an exciting opening for you to join our IT & OT Support team at Novo Nordisk Pharmatech A/S. We are an affiliate and an integral part of Novo Nordisk A/S, located in the Køge Bay region.
Apply today and join us for a life-changing career!

QUALIFICATIONS

The following qualifications are preferred for this role:

• A strong technical background, preferably a 2-year vocational education as an ‘IT Supporter’, coupled with several years of experience. Additional education in IT infrastructure and/or Data management will be viewed as a plus.
• A sound comprehension of Good Manufacturing Practice (GMP) and familiarity with Good Automated Manufacturing Practice (GAMP) 5 will be advantageous.
• Excellent project participation skills, along with the ability to decline requests followed by a question and a smile, will be considered an asset.
• Fluency in technical English is a must, and proficiency in Danish is preferred or willingness to learn Danish is appreciated.

As an individual, you possess technical skills that enable you to work effectively while maintaining a natural respect for others. Your approach to work is structured, allowing you to keep an eye on details while maintaining a broad overview. You communicate effectively and ensure that technical quality standards are met. You are capable of working independently while still being an excellent team player. You are open-minded and enjoy meeting new people as part of project and cross-functional teams. You thrive in an environment where new challenges arise frequently, but always with the overall common goal in mind.
On a personal level, you are welcoming, proactive, and solution-oriented. You enjoy sharing knowledge and learning from others. You are a team player, a good communicator, and capable of independently driving tasks to completion. You possess a strong analytical and quality mindset, and you are skilled at building good relationships with colleagues and stakeholders at all organizational levels. You have a knowledgeable IT mindset, a can-do attitude, and strive to ensure stable operation.

Your main tasks will be:

• Handle administrative tasks in relation to network and infrastructure since we collaborate with Global IT Operations (GITO) in Novo Nordisk.
• Participate in project teams supporting with IT infrastructure knowledge and solutions.
• Perform IT security related tasks on relevant IT solutions.
• Participate in services desk tasks incl. managing our drop-in function in collaboration with team

The following qualifications are preferred for this role:

• A strong technical background, preferably a 2-year vocational education as an ‘IT Supporter’, coupled with several years of experience. Additional education in IT infrastructure and/or Data management will be viewed as a plus.
• A sound comprehension of Good Manufacturing Practice (GMP) and familiarity with Good Automated Manufacturing Practice (GAMP) 5 will be advantageous.
• Excellent project participation skills, along with the ability to decline requests followed by a question and a smile, will be considered an asset.
• Fluency in technical English is a must, and proficiency in Danish is preferred or willingness to learn Danish is appreciated