Senior IT Systems Engineer

at  Interos Inc

THE OPPORTUNITY:

We are looking for an experienced Senior IT Systems Engineer to join our growing team and company. The ideal candidate is passionate about creating a seamless endpoint experience for users, automating processes, and managing back-end IT systems. The position will handle setup, troubleshooting, maintenance, and documentation of Interos’ internal systems and/or hardware.

MINIMUM QUALIFICATIONS:

• 5 years of relevant experience in IT systems admin.
• Bachelor’s Degree.
• Written and verbal communication skills.
• Planning and organization skills.
• Strong analytical-reasoning and problem-solving skills.
• The ability to work under pressure in a fast-paced environment.

PREFERRED QUALIFICATIONS:

• Experience with multiple Operating Systems, including Windows, macOS, Linux. Expert in macOS a must.
• Experience scripting using Python, PowerShell, C++, Java or similar.
• Experience with Azure AD, Jira and/or Jira Service Management, Zscaler, a plus.

• Technical projects such as procurement and implementation of new tools and make recommendations to the business on how to optimize and improve usage.
• Assist in the troubleshooting and debugging of operational issues impacting deployed capabilities.
• Follow engineering best practices and customer processes.
• Automate deployment and management of Identity tools.
• Identity and access management.
• Endpoint management of apple devices via Jamf.
• Identifies opportunities and presents options for automation between our IT systems.
• Acts as a technical lead on the IT team.
• Responding immediately to security or usability concerns.
• Anticipating potential problems and taking action to solve them before they impact users when possible.
• Testing software and reviewing application logs.
• Documenting IT system configuration.
• Handles escalated Tier 3 and Tier 4 helpdesk issues.
• Recommending and implementing new software tools.