Senior IT Technician – Executive Support

at  Marriott International Inc

Bethesda, MD 20814, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate11 Feb, 2025USD 59 Hourly12 Nov, 20245 year(s) or aboveHigh Pressure Environment,Microsoft,Apple,Communication SkillsNoNo
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Description:

ADDITIONAL INFORMATION

Job Number24193098
Job CategoryInformation Technology
LocationMarriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States, 20814
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

Responsible for all aspects of white-glove/VIP executive IT support at Marriott International Headquarters in downtown Bethesda, Maryland. The Senior Technician will collaborate with end-users, support team members and leaders to work across the organization and drive solutions, while ensuring high quality customer service. Provide troubleshooting and escalation support for the IT needs of Marriott HQ’s top executives, and resolve and make decisions with medium risk. Ensure professional & polished service at all times, maintaining strict confidentiality in all interactions. The Senior Technician will also provide assistance and escalation support to junior members of the team.

OTHER EXPERIENCE, SKILLS AND ATTRIBUTES

  • Technical certifications (Microsoft 365, Apple, etc.)
  • Excellent written and oral communication skills; strong customer service/interpersonal skills
  • Expert-level problem solving abilities
  • Ability to work independently and with others
  • Proven ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to remain calm under pressure

Responsibilities:

Please refer the Job description for details


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Technician

Graduate

Bachelor’s degree or equivalent work experience education training or certifications

Proficient

1

Bethesda, MD 20814, USA