Senior Key Account Manager

at  Griffith Foods

We blend care and creativity to nourish the world.
Griffith Foods is global product development partner, we specialize in high-quality food ingredients. We serve global food companies and regional food companies worldwide.
As a family business, we’ve valued people above all else for 100 years. Griffith is renowned for true, collaborative innovation. Our people care. We’re committed to helping our customers create better products - and a better, more sustainable world. Learn more about Griffith Foods on www.griffithfoods.com
The purpose of the role
The purpose of the role is to drive the European strategy of Pan-European accounts within the European region and be responsible for its execution, ensuring sustainable growth and alignment with the overall European Griffith Foods strategy.

Responsibilities

• Full responsibility for the selected Pan-European accounts
• Building a strategic account plan for the identified accounts serving as the foundation of the Long-Term Plan and in line with the Best-fit-model
• Strategic management of the Pan- European account, managing business development and customer relationships as well as actively prospecting and detection of new opportunities
• Collaborate and work with development, marketing and culinary leadership to define and execute the future strategic direction of the customers/items portfolio within GF and ensure sustainable profitable relationships.
• Build, develop and facilitate appropriate top to top relationships at all relevant levels within the Customer
• Drive effective account management, creating strong partnerships with relevant stakeholders of the customer and co-ordinate all customer appointments, presentations and demonstrations alongside marketing and development functions. Obtain and follow-up on customer’s feedback and/or queries
• Manage all relevant internal relationships to enable delivery of commercial objectives and supply clear customer forecast information to enable efficient planning and scheduling
• Support wider sales team as required
• Supports and enables the integration of innovative ideas, new commercial and marketing initiatives, proposals, projects, improvements, etc.
• Continually challenging the status quo and pro-actively looking for opportunities to improve margins and enhancing the contribution to the overall results of Griffith Foods Europe
• Participates in the preparation of plans, and submits annual budgets, strategic plans, operating plans, estimates, forecasts, statistics, analysis, and financial information related to ongoing business requirements.
• Facilitate pro-active customer development pipeline management with Marketing
• Ensure to deliver on the KPI’s in relation to the customers and contract negotiations.
• Follow the market, competition and technical evolution and shares relevant information with internal stakeholders.
• Proactively and visibly supports the Health and Safety standards, rules, and regulations of the organization.
• Secures creation and sharing of sales reports, weekly and monthly progress reporting on sales execution towards the relevant stakeholders

Requirements

• Master’s Degree preferably in Food Sciences, Business Administration, Economics or Equivalent combination of education and experience
• At least 10 years’ experience in a commercial role with minimum 5 years’ experience in large international company and multi-cultural environment in B2B ingredient sales within the food industry
• In-depth knowledge of Segments industry, market characteristics and trends
• English business competent, 2nd European language expected
• Computer Skills: Microsoft Office, Microsoft Teams, CRM, ERP system
• Proactive mindset, can work independently and as a part of a team
• Strong commercial acumen, ability to successfully negotiate and influence
• Highly organized with the ability to effectively manage time and workload
• Passion for food
• Strong verbal and written communication skills
• Excellent analytical, interpersonal and organizational abilities
• Driving license
• Availability to travel regularly
• Ability to build strong relationships across functions, hierarchies and cultures

Working at Griffith Foods
We are a caring family company where everyone has the opportunity to grow, follow their own personal Purpose and find fulfillment in their work. We support each other, demonstrate mutual respect and nourish people’s well-being.
We believe in doing the right thing, especially when it is hard to do and recognize that our success depends on our customers’ success consequently, we work together, leveraging our skills, knowledge and ideas to create exceptional products and solutions.
We value diversity at our company and celebrate our cultural and personal differences, knowing that together, we create a unique source of strength. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
If you need assistance or an accommodation due to disability you may contact us at recruiting@griffithfoods.co

• Full responsibility for the selected Pan-European accounts
• Building a strategic account plan for the identified accounts serving as the foundation of the Long-Term Plan and in line with the Best-fit-model
• Strategic management of the Pan- European account, managing business development and customer relationships as well as actively prospecting and detection of new opportunities
• Collaborate and work with development, marketing and culinary leadership to define and execute the future strategic direction of the customers/items portfolio within GF and ensure sustainable profitable relationships.
• Build, develop and facilitate appropriate top to top relationships at all relevant levels within the Customer
• Drive effective account management, creating strong partnerships with relevant stakeholders of the customer and co-ordinate all customer appointments, presentations and demonstrations alongside marketing and development functions. Obtain and follow-up on customer’s feedback and/or queries
• Manage all relevant internal relationships to enable delivery of commercial objectives and supply clear customer forecast information to enable efficient planning and scheduling
• Support wider sales team as required
• Supports and enables the integration of innovative ideas, new commercial and marketing initiatives, proposals, projects, improvements, etc.
• Continually challenging the status quo and pro-actively looking for opportunities to improve margins and enhancing the contribution to the overall results of Griffith Foods Europe
• Participates in the preparation of plans, and submits annual budgets, strategic plans, operating plans, estimates, forecasts, statistics, analysis, and financial information related to ongoing business requirements.
• Facilitate pro-active customer development pipeline management with Marketing
• Ensure to deliver on the KPI’s in relation to the customers and contract negotiations.
• Follow the market, competition and technical evolution and shares relevant information with internal stakeholders.
• Proactively and visibly supports the Health and Safety standards, rules, and regulations of the organization.
• Secures creation and sharing of sales reports, weekly and monthly progress reporting on sales execution towards the relevant stakeholder