Senior Lead Business Execution Consultant - Automation Success Management

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Automation Experience - An individual with a solid foundation in utilization and advancement of tools and processes designed and utilized within Wells Fargo and/or across the financial services industry.
• Business Command Center and Automation Success Management Experience
• Prior consulting background in Automation Space
• Financial Services Experience - The ideal candidate should have experience working within large Financial Services companies and across a variety of business lines, within Wholesale Operations and/or Consumer Operations.
• Knowledge and understanding of Robotic Process Automation and related tools such as UI Path, MS Power Platform and KTA.
• Influencing Skills - Proven ability as an effective communicator in virtual matrixed environments. Proven ability to take complex business and technology problems and bring teams to consensus through collaborative architecture and design.
• 5+ years of Business Support experience including ITIL framework and application production support.
• Strategic Thinking and Implementation - Thinks strategically about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identify business opportunities by delivering thoughtful analysis and strong logical thinking. Thinks in new ways about problems and issues. Develops and implements creative solutions to business problems.
• Prior experience in JIRA and Confluence

Wells Fargo is seeking a Senior Lead Business Execution Consultant for the Intelligent Automation Success Management Team within Global Operations. This leadership role will develop and execute upon strategic business initiatives and drive the day-to-day strategic priorities of the group. Learn more about our career areas and business divisions at wellsfargojobs.com.

In this role, you will:

• Act as a liaison between our Business Executors and technology partners by facilitating the delivery of critical maintenance and enhancements request of automations solutions and act as a Business Execution advisor to leadership to drive performance and initiatives and develop and implement information delivery or presentations to key stakeholders and senior management.
• Engage functional leaders to obtain resources, influence outcomes, address conflict, and ensure alignment with Wells Fargo’s policies and business line objectives.
• Maintain a portfolio and inventory of all active automations across the Operations’ Lines of Business.
• Monitor automation success rate across various business functions and platforms to ensure automations are delivering the value and accuracy as desired by the business partners.
• Partner with Technology to proactively identify and resolve any critical production gap.
• Perform root cause analysis on production defects and issues including thematic analysis to help drive improvement across development lifecycle and/or platform.
• Improve and mature automation monitoring as a function to drive near real time monitoring of all automations in the portfolio.
• Work directly with subject matter experts within the lines of business to fully comprehend business processes and translate those processes into clear and concise user stories, create and groom the backlog for automation delivery and deployment.
• Lead the strategy and resolution of highly complex and unique challenges related to Business Execution that require solid analytical skills, extensive knowledge of Business Execution, and understanding of business, delivering longer term and large-scale solutions.
• Provide vision, direction, and expertise to senior leadership for implementing innovative and significant business solutions that are large scale and cross organizational.
• Lead team meetings or steering committee to facilitate decision making and support implementation of recommendations and plans.
• Strategically engage with all levels of professionals and managers across multiple lines of businesses and serve as an experienced advisor to the leadership.
• Provide direction to a cross functional team using business expertise.

Required Qualifications:

• 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Automation Experience - An individual with a solid foundation in utilization and advancement of tools and processes designed and utilized within Wells Fargo and/or across the financial services industry.
• Business Command Center and Automation Success Management Experience
• Prior consulting background in Automation Space
• Financial Services Experience - The ideal candidate should have experience working within large Financial Services companies and across a variety of business lines, within Wholesale Operations and/or Consumer Operations.
• Knowledge and understanding of Robotic Process Automation and related tools such as UI Path, MS Power Platform and KTA.
• Influencing Skills - Proven ability as an effective communicator in virtual matrixed environments. Proven ability to take complex business and technology problems and bring teams to consensus through collaborative architecture and design.
• 5+ years of Business Support experience including ITIL framework and application production support.
• Strategic Thinking and Implementation - Thinks strategically about business problems, breaks down problems and presents solutions while evaluating the pros and cons of each option. Identify business opportunities by delivering thoughtful analysis and strong logical thinking. Thinks in new ways about problems and issues. Develops and implements creative solutions to business problems.
• Prior experience in JIRA and Confluence.

Job Expectations:

• This position offers a hybrid work schedule.
• This position is not eligible for Visa sponsorship.

Job Location:

• 11625 N Community House Road, Charlotte, NC
• 1525 W WT Harris Blvd, Charlotte, NC