Senior Lead Control Management Officer - CIB

at  Wells Fargo

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Strong project management skills including the ability to manage multiple projects concurrently
• Knowledge of Issue Management policy including experience and understanding of Veritas reporting
• Expert-level Microsoft Office skills with the ability to conceptualize, develop, and deliver quality analysis and highly- actionable management information to executives
• Working knowledge of Commercial Real Estate (CRE) businesses, its products and services, and relevant risks and controls of the business
• Working knowledge of the company’s governance frameworks including Risk Management Framework (RMF) concepts and policies across risk types
• Exceptional interpersonal and relationship building skills in order to work effectively across all organizational and leadership levels, where flexibility, collaboration, and adaptability are a must
• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
• Strong time management skills and the ability to manage multiple tasks and meet deadlines with minimal supervision
• Prior experience successfully managing a complex issue portfolio
• Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manne

Wells Fargo is seeking a Senior Lead Control Management Officer supporting the Commercial Real Estate (CRE) business as Issues Management Lead. This role will be accountable for the administration and optimization, of the CRE issue management program, including effective portfolio management, timely issue escalation, policy interpretation and advisory, and insightful management reporting.
Learn more about our career areas and lines of business at wellsfargojobs.com .

In this role you will:

• Provide risk management and business subject matter expertise on lending, banking & investments issues, and lead the Issues Management program across CRE
• Objectively review and challenge proposals for early issue closures, issue cancellations and extensions, to ensure they comply with enterprise policy and CRE risk management objectives
• Provide guidance and input on current updates to Issues Management Policy, Procedures, and best practices
• Function as the key point of contact for senior leaders and key partners in CRE businesses, Internal Testing Teams, Independent Risk Management, Wells Fargo Audit, and other constituents ensuring that all inquiries are responded to appropriately and timely
• Partner with the Operational Risk Event program to ensure issues stemming out of operational risk events are properly recorded and monitored.
• Maintain an accurate and up-to-date issue portfolio for inclusion in key management reporting
• Proactively monitor and manage data hygiene reports to ensure portfolio remains compliant with policy expectations
• Leverage available resources, systems, and tools to produce comprehensive and insightful executive reporting

Required Qualifications:

• 7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong project management skills including the ability to manage multiple projects concurrently
• Knowledge of Issue Management policy including experience and understanding of Veritas reporting
• Expert-level Microsoft Office skills with the ability to conceptualize, develop, and deliver quality analysis and highly- actionable management information to executives
• Working knowledge of Commercial Real Estate (CRE) businesses, its products and services, and relevant risks and controls of the business
• Working knowledge of the company’s governance frameworks including Risk Management Framework (RMF) concepts and policies across risk types
• Exceptional interpersonal and relationship building skills in order to work effectively across all organizational and leadership levels, where flexibility, collaboration, and adaptability are a must
• Demonstrated capability to confidently raise issues, escalate early, and engage in constructive credible challenge independently
• Strong time management skills and the ability to manage multiple tasks and meet deadlines with minimal supervision
• Prior experience successfully managing a complex issue portfolio
• Excellent communication skills (verbal, written and interpersonal); ability to concisely articulate complex concepts in a clear manner

Job Expectations:

• Onsite presence is required 3 days a week at one of the posted locations
• Ability to travel up to 10% of the time