Senior/Lead Service Designer

at  Greenstep

Greenstep is a family owned company founded in 2010 in Espoo, Finland, with the mission to help startup and growth companies on their journey to success. We provide service to thousands of customers with digital services being a critical and growing component of the offering.
The core of every action in Greenstep is the well-being of the personnel and that of the customers. The results speak for themselves, and today Greenstep is an international corporate with 700 employees and eNPS of 69.

WE ARE LOOKING FOR SENIOR/LEAD SERVICE DESIGNER

Our digital development efforts have grown and matured to the level that we are now looking for our very first in-house service designer to work with our already sizable development team!

• You will lead the development of Greenstep digital user experience, covering our external product portfolio and internal development efforts.
• As you are the first in-house design professional, you will of course need to have both a very hands on approach and the background to define the most value adding activities for our design agenda – and enjoy educating colleagues about service and UX design.
• Concretely, you will work with developer and product colleagues day-to-day in making right choices to benefit our users, and with your concepts, prototypes and UI designs, deliver benefit our customers and employees. You know the drill.

You will be working on, and directly impact the future of such products as Bezala, BI Book and our customer interaction platform Greenstep Hub (link to video). We are well on the path of success with these products, but aim higher all the time!

• Bezala has already over 100.000 users in Finland and abroad.
• BI Book is the leading platform for making Power BI analytics simple and straightforward to adopt – used by over 20% of all Finnish listed companies.
• With Greenstep Hub we aim no less than to transform how our industry works.

Please refer the Job description for details