Senior Learning Consultant

at  Sun Life

Ottawa, ON K1P 6L2, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Apr, 2025USD 78000 Annual19 Jan, 20255 year(s) or aboveGood communication skillsNoNo
Add to Wishlist Apply All Jobs
Required Visa Status:
CitizenGC
US CitizenStudent Visa
H1BCPT
OPTH4 Spouse of H1B
GC Green Card
Employment Type:
Full TimePart Time
PermanentIndependent - 1099
Contract – W2C2H Independent
C2H W2Contract – Corp 2 Corp
Contract to Hire – Corp 2 Corp

Description:

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

JOB DESCRIPTION:

The Operational Learning and Performance (OLP) team provides innovative and digital learning, quality, and knowledge management solutions to the Canadian Operations business lines. Our solutions are aligned to the overall strategy and vision for Canadian Operations and enable our business partners to provide client centric service excellence.
The Senior Learning Consultant will ensure any cross functional mid to large strategic, project learning solution requested is ‘evaluated’ and supports and are aligned to the OLP and Sun Life’s Canadian Operations business strategy. The Senior Learning Consultant role has the overall responsibility for the successful consultation and execution on mid to large projects and strategic initiatives for Learning programs with end-to-end management of new projects and initiatives. This role will be responsible for collaborating with all OLP roles to ensure each strategic and project learning solution is delivered on time with the right resource in place, pivoting plans as needed to respond to change requests as they arise.

Responsibilities:

  • Understand and keep current on business partner strategic priorities collaborating closely with the OLP Business Partner Leads
  • Consult and execute on mid to large projects and initiatives for training programs and solutions ensuring alignment with OLP and Canadian Operations strategies and OKR’s
  • Conduct analyses to understand desired outcomes, possible learning solutions, impacts to current programs and identify impacted audiences
  • Build plan outlining work, timelines, resources and communications aligned with business expectations
  • Provide learning consultation for projects and initiatives representing OLP and our business partners
  • Oversee design needs assessments with Learning Designers to understand desired outcomes and possible learning solutions
  • Support the Design team to collect content and ensure proper submission from the business Subject Matter Experts (SME’s)
  • Participate in project working meetings to represent OLP holistically
  • Proactively offer learning solutions that add value, align to strategic priorities and are OneSun
  • Consult with OLP Business Partner Leads and business partners (as needed) to determine project impacts and learning needs
  • Partner with other OLP team members to ensure training material is consistent, up to date and aligned with our best practices and standards
  • Build, sustain and leverage relationships and people networks across portfolios, business partners and external organizations; leverage and share best practices through open communication and sharing with the OLP Business Partner Leads, Learning Consultants and Learning Managers
  • Plan, monitor and evaluate training outcomes to business project results using multiple levels of training evaluation (including leader/training feedback, quiz design and results, and training post-implementation review and performance KPIs)
  • Look for ways to streamline the way we work and make recommendations on improvements or enhancements
  • Facilitate initial development of skills matrix with the business and load skills into the tool for initial build of the skills matrix
  • Mentor and support Learning Consultants


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

Information Technology/IT

IT Software - Other

Software Engineering

Diploma

Proficient

1

Ottawa, ON K1P 6L2, Canada