Senior Learning Partner

at  Property Finder

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is a single technology platform and brand across multiple countries in the MENA region. We offer the most advanced tools and best-in-class user experience for homeseekers, real estate brokers, and developers. Property Finder’s most recent valuation secures our status among the Middle East’s emerging unicorns, affirming a growth-oriented identity.
Over the years, we’ve expanded our operations to Bahrain, Egypt, Qatar, Saudi Arabia, and secured a strategic shareholding in Hepsiemlak, the leading property portal in Turkey. With over 600+ dedicated people in 6 regional offices, we facilitate more than 14 million monthly visits across our platforms, solidifying our position as a regional powerhouse in the proptech space.
As the pioneering portal for homeseekers in the region, we are on a mission to motivate and inspire people to live the life they deserve.

DESIRED EXPERIENCE:

• Bachelor’s degree in education, business, human resources, information technology, or a related field.
• Minimum of 4 years’ experience in a senior client trainer, corporate training specialist, senior learning partner, or similar role.
• Strong ability to multitask, prioritize effectively, and manage time efficiently.
• Strong reporting and analytical skills
• Excellent verbal and written communication skills in both English and Arabic.
• Proficiency in managing full training sessions and engaging large audiences, including in-person and web-based learning activities.
• Aptitude and eagerness to quickly learn and apply new tools and techniques.

ROLE SUMMARY:

We are seeking a Senior Learning Partner to deliver comprehensive training across various platforms to both existing and new clients. The Senior Learning Partner will be responsible for conducting face-to-face training sessions, developing learning materials, assessing training outcomes, and cultivating strong business relationships with key stakeholders. This role involves close collaboration with our sales team to identify client training needs and coordinate sessions as required. Ultimately, you will play a pivotal role in enhancing client understanding of our platforms, facilitating business growth, and maximizing ROI.

KEY RESPONSIBILITIES:

• Delivering high-quality training sessions and nurturing strong relationships with our Diamond clients.
• Recording training requests and tasks in Salesforce CRM.
• Achieving personal and team OKRs (Objectives and Key Results) as set by the company.
• Providing support to the sales and customer experience teams as needed.
• Evaluating client knowledge levels following training sessions.
• Maintaining a well-organized schedule to accommodate requests from Diamond clients promptly.
• Creating, developing, and updating all training materials to tailor them to the specific needs of our Diamond clients.
• Serving as the primary point of contact between Diamond clients and other stakeholders, efficiently managing client requests and feedback through streamlined follow-up processes.
• Continuously seeking new methods and techniques to enhance the efficiency and effectiveness of training delivery.