Senior Manager, Alternatives Investor Services - Limerick

at  Northern Trust Corp

About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Role
The Senior Manager, Alternatives Investor Services will manage the delivery of investor services to the Alternatives investor base. This includes the full range of Investor servicing functions such as dealing, registration, settlements, distributions, commissions, and statements. The successful candidate will also be responsible for creating a functionalised investor servicing team supporting both HFS and Private Equity clients and will be a member of the Alternatives senior management team.

Principal Responsibilities

• Responsible for delivery of all investor services including dealing, registration, settlements, distributions, commissions, and statements;
• Ensuring that all departmental and client SLAs are met;
• Work effectively with other internal departments such as Fund Accounting and AML, who support the investor servicing team in their service delivery;
• Maintain oversight where activities are outsourced to other locations or teams;
• Manage partner performance and create a culture of high performance within the team;

CRUCIAL Skills / Experience

• Several years experience in an investor servicing management role;
• Interpersonal (relationship building, respectful, problem solving and understanding);
• Strong Customer focus;
• Leadership (direction, idea generation, knowledge sharing and team recognition);
• Communication (listening skills, oral communication skills, information sharing and written communication skills);
• Ability to work on own initiative and to set deadlines;
• Administration (coordination, execution, planning and time management);
• Client Service and Quality (quality, relationship building and client satisfaction);
• Self-management (adaptability, integrity, learning and trust builder);
• Thinking (decision making, idea generation, inclusion and problem solving);
• Demonstrate a passion in own and teams’ development and career progression;
• Analytical skills are required to research and resolve enquiries and prepare management information for Management and clients;
• Motivated to constantly look for improvement opportunities (closure and result seeking).

DESIRED Skills / Experience

• Knowledge of workflow management
• Knowledge of Fund administration, financial services, and related regulatory environment desirable;

Working with Us:
As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.
Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.
We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater
Reasonable accommodation
Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at
MyHRHelp@ntrs.com
.
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.
Apply today and talk to us about your flexible working requirements and together we can achieve greater

• Responsible for delivery of all investor services including dealing, registration, settlements, distributions, commissions, and statements;
• Ensuring that all departmental and client SLAs are met;
• Work effectively with other internal departments such as Fund Accounting and AML, who support the investor servicing team in their service delivery;
• Maintain oversight where activities are outsourced to other locations or teams;
• Manage partner performance and create a culture of high performance within the team