Senior Manager - Application Development

at  Vertex Inc

Job Description:
This position is for a Software Engineering Senior Manager to lead multiple scrum teams in the Vertex Tax Research Modernization value stream with a focus on new initiatives and evolving established solutions. As a Software Engineering Senior Manager, you will apply knowledge of people leadership, software development methodologies, best practices, and proven processes to deliver timely outcomes with high quality standards. This role will collaborate across the teams on software development needs including design, development, and testing software. The Software Engineering Senior Manager will build high performing teams and evaluate their teams’ results to determine if project objectives are being met as well as analyze and resolve software development needs.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Must possess and exhibit emotional stability and maturity in the face of highly emotional and stressful situations.
• Must be results oriented, customer focused and able to manage multiple high-visibility or high- impact projects simultaneously.
• Demonstrated ability to work well with multiple stakeholders and cross functional teams; technical, business functional and customers.
• Possesses strong conflict resolution and influencing skills.
• Ability to interact with all areas of the business (clients, IT, development, support, sales, testing, etc.)
• Must be comfortable working in the agile methodology with multiple product managers, product owners and agile teams.
• Have a wide range of skills, including some of the following:
• Application Languages: Java, Python
• Databases: RDBMS and OODBMS, Postgresql, AWS DynamoDB, Snowflake, Graph
• UI Technologies: React
• Cloud Technologies: AWS, Azure – examples: EKS, EC2, S3, Lambda, SNS, SQS, SES
• Build and Deploy: branching strategies, GitHub Actions
• Testing: Unit, API, and UI technologies: JUnit, NUnit, Python, Postman/Newman, Cypress, Selenium
• Source Control: GitHub
• Experience with Microservice based design and development.
• Experience with SaaS Based tenant development.
• Understanding of best practices regarding agile software development and software testing.
• Understanding of security best practices when architecting environments, applications, and CI/CD processes.
• Experience with container technologies like Kubernetes, Docker preferred.
• Enjoy working with a large variety of services and technologies.

EDUCATION AND TRAINING:

• Bachelor’s degree or equivalent combination of education and experience
• Ten (10) plus years of experience in software development with four (4) plus years of leadership experience
• Experience in a DevOps culture
• Experience in production SaaS environment
• Or equivalent combination of education and/or experience

OTHER QUALIFICATIONS:

The Winning Way behaviors that all Vertex employees need to meet the expectations of each other, our customers, and our partners.

• Communicate with Clarity - Be clear, concise, and actionable. Be relentlessly constructive. Seek and provide meaningful feedback.
• Act with Urgency - Adopt an agile mentality - frequent iterations, improved speed, resilience. 80/20 rule – better is the enemy of done. Don’t spend hours when minutes are enough.
• Work with Purpose - Exhibit a “We Can” mindset. Results outweigh effort. Everyone understands how their role contributes. Set aside personal objectives for team results.
• Drive to Decision - Cut the swirl with defined deadlines and decision points. Be clear on individual accountability and decision authority. Guided by a commitment to and accountability for customer outcomes.
• Own the Outcome - Defined milestones, commitments and intended results. Assess your work in context, if you’re unsure, ask. Demonstrate unwavering support for decisions.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Encourage a Growth Mindset and accountability across all team members.
• Work closely with architecture, user experience, product management, and engineering to ensure delivered products are in alignment with corporate strategy and engineering best practices.
• Interpret how the business strategy links to individual roles and responsibilities.
• Establish effective processes and practices for knowledge sharing and communication.
• Guide overall team activity to support team/business objectives.
• Develop and direct plans for improving team performance.
• Clarify how change will help the organization meet business goals and articulate benefits of change.
• Make recommendations regarding appropriate staff levels and skills to achieve goals and objectives.

SUPERVISORY RESPONSIBILITIES:

• Determine appropriate resourcing of staff to achieve goals and objectives.
• Define annual Key Performance Indicators aligned with corporate goals.
• Manage and mentor employees on performance gaps, career development opportunities, and strategies.
• Manage and coach employees on all human resource related processes including onboarding, performance management, succession planning, employee relations, selection, terminations, compensation, and rewards.
• Recognize others’ contributions and share credit for success.
• Own attainment of high employee satisfaction and retention; lead development of program and initiatives within group to attain high employee satisfaction.