Senior Manager / Asst Director, Advancement Operations and Services

at  CTES Consulting Pte Ltd

Our client is actively searching for a Senior Manager or Asst Director, Advancement Office, Operations and Services to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!
We are seeking a committed individual to join the Advancement Office. The incumbent plays a key role in the Advancement Office that drives day-to-day operational activities which includes gift processing and donor acknowledgement functions, continuous process improvement and ensures accuracy, security, confidentiality of fundraising database and compliance with University’s data protection policies.

THE IDEAL CANDIDATE WILL NEED TO HAVE THE FOLLOWING QUALITIES AND EXPERIENCE:

• University Degree preferably in Data/Information Management, Information Technology, Finance or Accountancy.
• 5 years of work experience in advancement office operations or an equivalent combination of education and experience.
• 3 - 5 years of experience in data and knowledge management, database maintenance, dashboard/report design, knowledge of SharePoint and Raiser’s Edge preferred.
• Good track record in project management, especially in technology solutions implementation.

• Be part of the operation team to ensure smooth operation of end-to-end gift processing and donor acknowledgement functions.
• Ensure continuous improvement in Advancement Office processes through simplification of gift processing workflows/templates and technology adoptions.
• Ensure the accuracy, confidentiality and integrity of fundraising database and compliance with SIT’s Data Protection and Privacy Policies and Record Management Policy.
• Be responsible in facilitating end-to-end fundraising data extraction requests which includes proper documentation of data requests to fulfill audit objectives.
• Front collaboration within/across Divisions to ensure the efficient flow of data/information through the moves management cycle and donor engagement cycle.
• Serve as a Division representative for enterprise data/record management and risk management related matters.
• Provide support in other areas of Advancement Office related work as needed, such as Divisional Meetings/Activities/Events.