Senior Manager - Business Intelligence

at  Verizon

WHEN YOU JOIN VERIZON

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

As Senior Manager - Business Intelligence for Global Sourcing, Supply Chain and Sustainability at Verizon’s Center Of Excellence (COE) in Limerick, Ireland, you will lead a team of master data management specialists at the COE to maintain master data in Verizon’s ERP systems such as nSAP, vSAP, wSAP and 1ERP. You will closely collaborate with a counterpart in the United States to ensure that the business needs are met in a timely manner leveraging the follow-the-sun model of operations.

You will be responsible to:

• Understand operational business processes and opportunities across Global Sourcing, Supply Chain and Sustainability.
• Lead the operations support for master data management (including materials, contracts and pricing) in multiple ERP systems
• Provide executive statuses and updates at various levels.
• Ensure that SLAs relating to incident management, fallout resolution and master data quality are adhered to.
• Drive opportunities for continuous improvement in the day-to-day operations and end user support.
• Make recommendations regarding the hiring, firing, advancement, performance, promotion or any other change of status of team members. Assess employee performance, hold employees accountable, take appropriate corrective actions, and train and provide ongoing direction and feedback to team members.