Senior Manager, Client Relationship Management, Health Solutions

at  Aon Corporation

SKILLS AND EXPERIENCE THAT WILL LEAD TO SUCCESS

• Degree or Diploma from a recognised university or polytechnic
• Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
• More than 8 years of related experience
• In-depth knowledge of the overall employee benefits program (standard and custom), all funding mechanisms, broking processes, market segments and marketplaces. Ability to built knowledge of clients’ profiling, develop abilities to recognize client needs and priorities with a sensitiveness
• Good skills on MS systems including Word, Excel, Power-point required
• Has a keen sense of responsibility, good communicator with a keen self-awareness, social & emotional intelligence, embraces DE&I collaborative, accountability, flexibility and consistency to lead colleagues across all functions to focus on activities that will lead to business results and growth.
• Ability to embrace and execute organizational changes
• Senior stakeholders/ C-suite management skills
• Align and work to meet the department/ organizational visions and goals
• Guide others in resolving complex issues based on independent discretion and judgement to determine appropriate solutions and process

• render strong service support to the clients with the client servicing (CS) buddies on the same allocated accounts.
• support the team leader to build and cultivate a highly effective & collaborative team culture for the purpose of staff retention.
• hold direct responsibilities over their deliveries, inclusive of mentoring and formal evaluation processes.
• demonstrate Aon leadership model and qualities, always mindful and considerate to provide constructive feedback to team when asked.
• Able to juggle and balance multiple responsibilities concurrently, and to be able to deliver high quality business results with the colleagues supporting the initiatives.