Senior Manager, Clinical Strategy and Operational Excellence

at  Specialty Health Network Inc

Referred applicants must not apply directly to this role. All referred applicants must use their unique referral link generated when they are referred by an existing colleague.

WHAT YOU WILL DO:

• Respond to a rapidly changing market with innovation to enhance existing programs and ensure program launch excellence
• Assess, develop improvement plans and provide recommendations to enhance existing clinically led programs and drive efficiencies in coordination with the Director, Clinical Effectiveness
• Ensure program and customer-service excellence
• Establish Key Performance Indicators (KPIs) and/or other metrics to describe and ensure the impact of change is effectively measured and sustained
• Work closely with other teams in the business to help identify new tools, processes, and initiatives to drive efficiencies, gather feedback, test new initiatives, and manage communications for ongoing projects
• Provide leadership across the portfolio to ensure consistency of best practices and continuous improvement
• Ensure adherence to regulatory requirements and standards
• As a leader, you will be required to lead, mentor, and develop a team, fostering a collaborative and high-performance work culture
• Provide guidance, feedback, and professional development opportunities to team members, ensuring their growth and success
• Lead or participate in special projects as required
• Report all Adverse Events (AE) and Product Technical Complaints (PTC) immediately or as soon as possible upon becoming aware of the event as per current policies and procedures
• Flexibility may be required, working outside of regular hour to support special projects or program launches

TYPE OF ROLE:

Regular
Loblaw recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

TYPE OF ROLE:

Regular
Shoppers Drug Mart Inc. recognizes Canada’s diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.