Senior Manager - Clinical Trial Foundations

at  Lilly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.
At Eli Lilly Cork, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 41,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for patients around the world.
Eli Lilly Cork is made up of a talented diverse team of over 1,600 employees across 38 nationalities who deliver innovative solutions that add value across a variety of Business Service functions including Finance, Information Technology, Medical, Clinical Trials and more.
Eli Lilly Cork offers a premium workspace across our campus in Little Island, complete with flexible hybrid working options, healthcare, pension and life assurance benefits, subsidised canteen, onsite gym, travel subsidies and on-site parking. Inhouse People Development services, Educational Assistance, and our ‘Live Your BEST Life’ wellbeing initiatives are just some of the holistic benefits that enhance the career experience for our colleagues.
Eli Lilly Cork is committed to diversity, equity and inclusion (DEI). We cater for all dimensions ensuring inclusion of all ethnicities, nationalities, cultural backgrounds, generations, sexuality, visible and invisible disabilities and gender, with four pillars: EnAble, Age & Culture, LGBTQ+ and GIN-Gender Inclusion Network. EnAble, our pillar for people with disabilities and those that care for them, partners with the Access Lilly initiative to make our physical and digital environment accessible and inclusive for all. Together they are committed to promoting awareness to create a disability confident culture both at Eli Lilly Cork and beyond.
Come join our team - Be Creative, Be an Innovator, and most of all, Be Yourself!
Clinical Trial Foundations (CTF) as part of Clinical Design, Delivery & Analytics (CDDA) provides leadership in the strategy and development of contemporary clinical trial processes, technologies, information, and capabilities and in shaping external policy and guidance to speed the delivery of medicines to patients globally. The CTF Senior Manager is a leader and key business partner with the global function and provides supervision and coaching to a team of individuals working closely with colleagues in CDDA, Tech@Lilly, and other components of the R&D organization. The Senior Manager also serves as the first line escalation point to manage the operational, compliance, and quality status of prioritized CDDA business system support. Additionally, the Senior Manager will provide leadership with recruiting/onboarding, process improvements, training, and diversity initiatives, etc. within the CDDA and will ensure career development plans are in place for their staff, all while leading by example in the Team Lilly behaviours.

BASIC REQUIREMENTS

• Bachelor’s degree in a scientific, medical, or information technology related field preferred or equivalent work experience, preferred.
• Minimum of 3+ years of Supervisory experience, preferred.
• 2 or more years of Clinical Research experience, preferred.
• Excellent oral and written communication skills; able to communicate clearly and succinctly with team members and leadership.
• Strong problem-solving skills; able to anticipate and recognize problems, diagnose root causes and take corrective action to prevent recurrence within the team.
• Excellent self-management and organizational skills; able to manage workload, set personal and team priorities and adjust as needed.
• Strong interpersonal and teambuilding skills; able to develop effective teamwork between team members with diverse interpersonal styles; able to deliver effective coaching and feedback.
• Flexibility to adjust quickly and effectively to frequent change and altered priorities.

• Lead a group of direct reports (approximately 8-10) including but not limited to:
• Contribute to strategy and associated yearly objectives, metrics to measure success; leading staff toward achieving strategy and goals.
• Ability to get involved in the functional side of the team to better support the members in their day-to-day work.
• Recruiting and retaining appropriately qualified staff, recommending and implementing staffing decisions.
• Management and supervision of staff including performance management, coaching, mentoring and robust development, reward and recognition.
• Complete talent assessment and succession planning for direct reports and discusses results with individual staff members maintaining the integrity and privacy of the data.
• Foster an environment of diversity and inclusion where staff feel comfortable speaking up and ideas are shared openly
• Responsible for the oversight and clear visibility in the execution, of timelines, budget, performance metrics and resource needs.
• Accountable for process improvement and proactive resolution of operational problems/challenges that arise within operational execution
• Ensure effective shared learning across the function as well as application of shared learning and best practices.
• Develop strong collaborative relationships with customers and leadership of areas supported as well as act as communication interface with these areas regarding activities, priorities, and customer feedback.
• Champion commitment to quality and ensure quality of staff work products.
• Create an environment that embraces the Team Lilly behaviors: Include, Innovate, Accelerate and Deliver
• Monitors training compliance for assistants, ensuring timely completion of all required courses.
• Partner with Associate Director and Senior Director to ensure personal development plan is in place.
• Generates ideas, leads and/or provides input into new processes and process improvements within the clinical organization to enhance productivity, quality and site/patient experience.
• Actively supports staff to share any new learning opportunities or technologies within or across clinical functions.