Senior Manager, Communications and Behavioural Change Lead, Social Impact T

at  Deloitte

REQ #

16768
Job description

CONNECT TO YOUR SKILLS AND PROFESSIONAL EXPERIENCE

Are you a skills comms professional? Do you have experience of driving behavioural change? Can you inspire, engage and motivate others with your enthusiasm?

The successful candidate will have:

• A proven record of accomplishment in delivering communications, people engagement and behaviour change programmes
• Practical experience, credentials, qualification in people behaviour change is desirable
• Strong team player, with excellent interpersonal skills and the ability to influence and build relationships based on mutual trust and respect.
• Experience of working with and influencing senior stakeholders as well as getting best out of extended teams.
• Exceptional communications skills, with experience of devising and delivering compelling communication strategies within a large, complex, matrixed organisation
• Ability to work under pressure and to tight deadlines with exceptional attention to detail and focus on quality
• Excellent communication and presentation skills, (e.g. ability to be concise and impactful) particularly a high level of written/spoken English
• Ability to prioritise and self-manage

• Work with the People & Engagement lead to develop a communications & behavioural change strategy
• Embed nudges across all aspects of business/operations, working with internal teams to better enable changes in people behaviour and experiences to drive positive social and environmental outcomes – e.g. volunteer engagement, sustainable delivery/business travel
• Develop and evolve ‘leading practices’ on people engagement – including tools, assets, communities/groups, behaviour change approaches and solutions
• Build strong relationships with internal UK stakeholders across all elements of the people journey, employee lifecycle, such as attraction/recruitment, onboarding and goal setting/reward/promotions. With the objective of ensuring social impact is incorporated within their narrative and sustainable behaviours are known as a standard part of everyone’s role
• Build strong relationships with a range of UK stakeholders related to People engagement including Internal and External Communications, Brand, HR, Learning, People & Purpose
• Monitor and consider reputational risks in our people engagement approaches
• Develop/oversee plans to upskill key decision makers on social impact, the importance of this agenda, and actions they can take to proactively drive team and client engagement
• Develop and deliver an engagement approach for champions
• Develop/oversee the UK social impact story telling strategy collaborating closely with internal and external Comms
• Oversee the delivery of campaigns in the UK that raise awareness of societal impact and advocate the importance of sustainable and impactful behaviours
• Monitor and consider reputational risks in our people engagement approaches
• Provide day to day people leadership and oversight of communications team (c.2 FTE