Senior Manager - Digital Engineering - FS - BCM - Regional

at  EY

SENIOR MANAGER - DIGITAL ENGINEERING - FS – BCM – REGIONAL

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The financial services industry is currently undergoing a period of unparalleled change. Since the financial crisis, banks and financial institutions have been subjected to more stringent regulations, increased supervision and overall global economic instability. These changes have not come without a cost and has made these institutions re-evaluate the way they have been doing business traditionally. Moreover, the proliferation of technological advances including disruptive technologies and digital are compounding the pressures of maintaining market edge, being adaptable and increasing profit margins.
EY is now investing in a new EMEIA Digital and Emerging Tech division focused on delivering key Digital Operations programs, build valuable relationships, and develop strong capabilities through both formal training and working with senior mentors and talented colleagues.
This is akin to a start-up with EY and we are seeking high calibre and experienced Emerging Tech architects and engineers to join this growing team.

SKILLS AND ATTRIBUTES FOR SUCCESS

• A natural technical leader that is proficient in explaining Emerging Tech to financial services clients including non-technical stakeholders
• Ability to work with Senior stakeholders, collaborating to find solutions to complex technical situations
• Identifying opportunities for and securing new business, including leading proposals and bid teams
• A capability to direct a delivery team on all aspects of Emerging Tech and to engage with client stakeholders to oversee implementation progress

YOUR KEY RESPONSIBILITIES

• Work with the Management team to define the go to market Emerging Tech consultancy service and be part of the go to market team to sell these services to our FS clients.
• Lead the implementation of Emerging Tech services for our clients by engaging with senior stakeholders and help them safely adopt Emerging Tech and AI technologies.
• Provide guidance and input into internal projects that are building Emerging Tech assets in terms of architecture and engineering best practises and where necessary to demonstrate best practices through implementation.

TO QUALIFY FOR THE ROLE, YOU MUST HAVE

• Extensive experience in the software engineering industry and/or in a Technology Consulting domain
• Previous experience working within financial services
• Referenceable experience in leading and delivering large scale transformation programs to achieve significant cost take out targets, with Journey & process improvement at the heart of it through use of Data and AI powered Automation technology capabilities
• Experience in facing off with CIO, CSO and CDO to help them with key messaging to unlock organizational bottle necks to maintain pace of engagement
• Experience in leading sales cycle for target clients and transition into delivery lead role as the key senior resource on the ground for day to day client management.
• Experienced in client delivery in the automation space involving variety of technology capabilities, please see below for reference (Non-exhaustive):
• One or more of the RPA products – Blue Prism, UI Path, Automation Anywhere
• One or more of Auto ML platforms like – Data Robot, Workfusion, Automation Hero, any other
• One or more of NLP based solutions for semantic search and/or entity classification – Re-Infer, IBM Watson services or services from AWS, GCP or Azure
• One or more of Doc Digitization based solutions – Hyper Science, Kofax, Antworks, PlanetAI or cloud services from services from AWS, GCP or Azure
• Experience with Process Mining & Data Visualization tools – Celonis, Pega Desktop Analytics, Process Gold etc.
• Deep experience in workflow-based solutions for maximizing STP and implementing human-in-loop architecture – Xceptor, Pega, IBM BPM, Be-Informed, jBPM or others
• Experience in delivery of Intelligent Solutions by mixing both On-prem Product-based capabilities with Cloud services
• Candidates should be knowledgeable about component-based & event-based architecture using messaging technologies like Kafka
• Candidate needs to demonstrate experience and capability around data security, information security and design patterns for failure recovery
• It is expected that the candidate is able to Architect and QA solutions as well as monitor and manage team delivery in a fast-paced client environment
• Experience in both back office and front office/contact centre-based client environment is a prime requirement
• Candidate needs to have experience in managing and owning business cases in partnership with client stakeholders from ideation to delivery, stabilization and value realization phase
• It will be expected that the candidate has proven experience in establishing one-self as a trusted advisor to senior stake holders in the client organization
• The candidate will also be required to establish one-self as a true domain practitioner within EY in the space of AI Engineering, Automation and Intelligent Solutions such that they are called upon for supporting the sales process to showcase the best of EY in the industry
• Should have proven people management skills and experience in leading teams